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| Main Authors: | , , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2001
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ647509 |
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Table of Contents:
- How Many Dimensions Does It Take To Measure Users' Perceptions of Libraries?: A LibQUAL+Study. Thompson, Bruce Cook, Colleen Heath, Fred Academic Libraries Evaluation Methods Higher Education Library Research Library Services Measurement Techniques Research Libraries Scores Tables (Data) User Satisfaction (Information) Explores the number of dimensions needed to measure users' perceptions of library service quality based on data from the ARL (Association of Research Libraries) LibQUAL+ project. Results were consistent with a view that a single set of scores is one reasonable way to characterize user perceptions of library service quality. (Author/LRW)