LibQUAL+[TM]: A Methodological Suite; Reliability and Structure of LibQUAL+[TM] Scores: Measuring Perceived Library Service Quality; Score Norms for Improving Library Service Quality: A LibQUAL+[TM] Study; ARL Index and Other Validity Correlates of LibQUAL+[TM] Scores.
Fuente:
ERIC Institute of Education Sciences
Saved in:
| Main Authors: | Heath, Fred M., Thompson, Bruce, Cook, Colleen, Thompson, Russel L., Kyrillidou, Martha |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2002
|
| Subjects: | |
| Online Access: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
Concurrent Validity of LibQUAL+[TM] Scores: What Do LibQUAL+[TM] Scores Measure?
by: Thompson, Bruce, et al.
Published: (2005)
by: Thompson, Bruce, et al.
Published: (2005)
Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study.
by: Thompson, Bruce, et al.
Published: (2003)
by: Thompson, Bruce, et al.
Published: (2003)
Psychometric Properties of Scores from the Web-based LibQUAL+ Study of Perceptions of Library Service Quality.
by: Cook, Colleen, et al.
Published: (2001)
by: Cook, Colleen, et al.
Published: (2001)
"Zones of Tolerance" in Perceptions of Library Service Quality: A LibQUAL+[TM] Study.
by: Cook, Colleen, et al.
Published: (2003)
by: Cook, Colleen, et al.
Published: (2003)
How Many Dimensions Does It Take To Measure Users' Perceptions of Libraries?: A LibQUAL+Study.
by: Thompson, Bruce, et al.
Published: (2001)
by: Thompson, Bruce, et al.
Published: (2001)
Users' Hierarchical Perspectives on Library Service Quality: A "LibQUAL+" Study.
by: Cook, Colleen, et al.
Published: (2001)
by: Cook, Colleen, et al.
Published: (2001)
Stability of the Reliability of LibQUAL+ (tm) Scores: A Reliability Generalization Meta-Analysis Study.
by: Thompson, Bruce, et al.
Published: (2002)
by: Thompson, Bruce, et al.
Published: (2002)
Library Users' Service Desires: A LibQUAL+ Study
by: Thompson, Bruce, et al.
Published: (2008)
by: Thompson, Bruce, et al.
Published: (2008)
Users' Perceptions of Library Service Quality: A LibQUAL+ Qualitative Study.
by: Cook, Colleen, et al.
Published: (2001)
by: Cook, Colleen, et al.
Published: (2001)
LibQUAL+ and the Community College Library
by: Johnson, Wendell G.
Published: (2007)
by: Johnson, Wendell G.
Published: (2007)
Using Localized Survey Items to Augment Standardized Benchmarking Measures: A LibQUAL+[TM] Study
by: Thompson, Bruce, et al.
Published: (2006)
by: Thompson, Bruce, et al.
Published: (2006)
Questioning LibQUAL+[TM]: Expanding Its Assessment of Academic Library Effectiveness
by: Edgar, William B.
Published: (2006)
by: Edgar, William B.
Published: (2006)
Scaling Users' Perceptions of Library Service Quality Using Item Response Theory: A LibQUAL+ [TM] Study
by: Wei, Youhua, et al.
Published: (2005)
by: Wei, Youhua, et al.
Published: (2005)
Faculty Perception of Information Control Using LibQUAL+[TM] Indicators
by: Kayongo, Jessica, et al.
Published: (2008)
by: Kayongo, Jessica, et al.
Published: (2008)
Measuring Consortium Impact on User Perceptions: OhioLINK and LibQUAL+[TM]
by: Gatten, Jeffrey N.
Published: (2004)
by: Gatten, Jeffrey N.
Published: (2004)
On-Premises Library versus Google-Like Information Gateway Usage Patterns: A LibQUAL+[R] Study
by: Thompson, Bruce, et al.
Published: (2007)
by: Thompson, Bruce, et al.
Published: (2007)
An Investigation of Affect of Service Using a LibQUAL[Superscript +[TM]] Survey and an Experimental Study
by: Roy, Abhik, et al.
Published: (2012)
by: Roy, Abhik, et al.
Published: (2012)
Does LibQUAL+[TM] Account for Student Loyalty to a University College Library?
by: Helgesen, Oyvind, et al.
Published: (2011)
by: Helgesen, Oyvind, et al.
Published: (2011)
Using LibQUAL+[R] Survey Results to Document the Adequacy of Services to Distance Learning Students for an Accreditation Review
by: Lewis, Janice S.
Published: (2011)
by: Lewis, Janice S.
Published: (2011)
Transforming the University Library One Step at a Time: A Ten Year LibQUAL + Review
by: McCaffrey, Ciara
Published: (2019)
by: McCaffrey, Ciara
Published: (2019)
Exploring the Relationship between Patron Type, Carnegie Classification, and Satisfaction with Library Services: An Analysis of LibQUAL+® Results
by: Guder, Christopher S.
Published: (2012)
by: Guder, Christopher S.
Published: (2012)
Getting More Value from the LibQUAL+® Survey: The Merits of Qualitative Analysis and Importance-Satisfaction Matrices in Assessing Library Patron Comments
by: Detlor, Brian, et al.
Published: (2015)
by: Detlor, Brian, et al.
Published: (2015)
Reliability and Validity of SERVQUAL Scores Used To Evaluate Perceptions of Library Service Quality.
by: Thompson, Bruce, et al.
Published: (2000)
by: Thompson, Bruce, et al.
Published: (2000)
Improving Library Service Quality to Graduate Students: LibQual+[TM] Survey Results in a Practical Setting
by: Jankowska, Maria Anna, et al.
Published: (2006)
by: Jankowska, Maria Anna, et al.
Published: (2006)
An Overview of Performance Measures in Higher Education and Libraries.
by: Kyrillidou, Martha
Published: (2001)
by: Kyrillidou, Martha
Published: (2001)
Higher-Order Factor Analysis as a Score Validity Evaluation Tool: An Example with a Measure of Perceptions of Library Service Quality.
by: Cook, Colleen, et al.
Published: (2000)
by: Cook, Colleen, et al.
Published: (2000)
Library Assessment: The Way We Have Grown
by: Heath, Fred
Published: (2011)
by: Heath, Fred
Published: (2011)
Propiedades psicométricas de una adaptación de LibQUAL+. Un estudio en bibliotecas de universidades mexicanas
by: María del Carmen Toledo Sánchez
Published: (2012)
by: María del Carmen Toledo Sánchez
Published: (2012)
AQAK: A Library Anxiety Scale for Undergraduate Students
by: Anwar, Mumtaz A., et al.
Published: (2012)
by: Anwar, Mumtaz A., et al.
Published: (2012)
Library Quality and Impact: Is There a Relationship between New Measures and Traditional Measures?
by: Weiner, Sharon A.
Published: (2005)
by: Weiner, Sharon A.
Published: (2005)
From Superstition to Science: The Role of Research in Strengthening Public Library Service to Children.
by: Edmonds, M. Leslie
Published: (1987)
by: Edmonds, M. Leslie
Published: (1987)
A New Culture of Assessment: Preliminary Report on the ARL SERVQUAL Survey.
by: Cook, Colleen, et al.
Published: (2000)
by: Cook, Colleen, et al.
Published: (2000)
Using Assessment Criteria To Determine Library Quality.
by: Dow, Ronald F.
Published: (1998)
by: Dow, Ronald F.
Published: (1998)
Academic Reference Service
by: Lopez, Manuel D.
Published: (1973)
by: Lopez, Manuel D.
Published: (1973)
Reference Reviewed and Re-Envisioned: Revamping Librarian and Desk-Centric Services with LibStARs and LibAnswers
by: Stevens, Christy R.
Published: (2013)
by: Stevens, Christy R.
Published: (2013)
Special Pleading versus Self-Discipline in the Financing of Public Services.
by: Metz, Paul
Published: (1988)
by: Metz, Paul
Published: (1988)
Content Analysis in Library and Information Science Research.
by: Allen, Bryce, et al.
Published: (1990)
by: Allen, Bryce, et al.
Published: (1990)
Ten Years of LibQual: A Study of Qualitative and Quantitative Survey Results at the University of Mississippi 2001-2010
by: Greenwood, Judy T., et al.
Published: (2011)
by: Greenwood, Judy T., et al.
Published: (2011)
Quality of Data Issues in Unobtrusive Testing of Library Reference Service: Recommendations and Strategies.
by: Hernon, Peter, et al.
Published: (1987)
by: Hernon, Peter, et al.
Published: (1987)
User Perceptions of the "Reliability" of Library Services at Texas A&M University: A Focus Group Study.
by: Ho, Jeannette, et al.
Published: (2003)
by: Ho, Jeannette, et al.
Published: (2003)
Similar Items
-
Concurrent Validity of LibQUAL+[TM] Scores: What Do LibQUAL+[TM] Scores Measure?
by: Thompson, Bruce, et al.
Published: (2005) -
Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study.
by: Thompson, Bruce, et al.
Published: (2003) -
Psychometric Properties of Scores from the Web-based LibQUAL+ Study of Perceptions of Library Service Quality.
by: Cook, Colleen, et al.
Published: (2001) -
"Zones of Tolerance" in Perceptions of Library Service Quality: A LibQUAL+[TM] Study.
by: Cook, Colleen, et al.
Published: (2003) -
How Many Dimensions Does It Take To Measure Users' Perceptions of Libraries?: A LibQUAL+Study.
by: Thompson, Bruce, et al.
Published: (2001)