Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
2001
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| Schlagworte: | |
| Online-Zugang: | https://eric.ed.gov/?id=EJ649158 |
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Inhaltsangabe:
- E-Mail Reference Services: Characteristics and Effects on Overall Reference Services at an Academic Health Sciences Library. Powell, Carol A. Bradigan, Pamela S. Academic Libraries Electronic Mail Higher Education Library Research Library Services Library Statistics Reference Services Users (Information) Describes the process of initiating an e-mail reference service in 1995 at the Ohio State University Health Sciences Library and the growth of the service through 2000. Includes data on types of patrons who use the service; types of questions and answers; and how results have led to re-evaluating all reference services. (LRW)