Cover Image

Three Questions: Information Professionals Tackle Timely Problems.

Fuente: ERIC Institute of Education Sciences

Saved in:

Bibliographic Details
Format:	Recurso educativo Open Access
Language:	en
Published:	2002
Subjects:	Cost Effectiveness Information Services Library Services Problems Special Libraries User Needs (Information) User Satisfaction (Information)
Online Access:	Acceder al recurso
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Identify Your Brand, Before You Market.
by: Claggett, Laura
Published: (2002)

The Customer Is Always Right: What the Business World Can Teach Us about Problem Patrons.
by: Jackson, Rebecca
Published: (2002)

Quality in Information Services: Do Users and Librarians Differ in Their Expectations?
by: Edwards, Susan, et al.
Published: (1995)

Studying the Cost and Value of Library Services: Final Report. Technical Report APLAB/94-3/1,2,3,4.
by: Kantor, Paul B., et al.
Published: (1995)

The Library as a Profit Center.
by: Tweed, Stephen C.
Published: (1984)

Satisfaction Formation Processes in Library Users: Understanding Multisource Effects
by: Shi, Xi, et al.
Published: (2004)

Valuing a Document Delivery System.
by: Estabrook, Leigh Stewart
Published: (1986)

By Any Other Name, They're Still Our Customers.
by: Sandy, John H.
Published: (1997)

Proving Your Library's Worth: A Test Case.
by: Holt, Glen E., et al.
Published: (1998)

Reference Clientele and the Reference Transaction in Five Illinois Public Libraries.
by: Weech, Terry L., et al.
Published: (1984)

After 3:00 p.m.: Where Have All the Students and Their Questions Gone? Children's Use of Public Libraries To Meet Their Information Needs.
by: Bolin, Nancy, et al.
Published: (2000)

Information-Seeking Behaviors of Occupational Safety and Health Professionals: The Ohio Division of Safety and Hygiene.
by: Griffin, James E.
Published: (1994)

Infopass: Some Organizational Concerns of a Local Cooperative Reference Program. Occasional Paper No. 2.
by: Galligan, Sara A.
Published: (1980)

Cultural Literacy and Reference Service.
by: D'Aniello, Charles A.
Published: (1989)

Marketing through Usability.
by: Morgan, Eric Lease
Published: (1999)

Asking "Why" Questions in the Reference Interview: A Theoretical Justification.
by: Dewdney, Patricia, et al.
Published: (1997)

Anticipatory Reference Service: The Way of the Future?
by: Stevens, Norman
Published: (1993)

Reference Service in Archives: Whither a Professional Ethos?
by: Heald, Carolyn A.
Published: (1992)

Live Reference: Too Much, Too Fast?
by: Janes, Joe
Published: (2002)

On-Line Serials Control System in a Large Biomedical Library; Part III: Comparison of On-Line and Batch Operations and Cost Analysis
by: Fayollat, James
Published: (1973)

A National Survey of Portable Library Structures: What Works and Why.
by: Akin, Lynn, et al.
Published: (1993)

Measuring Perceptual (In) Congruence between Information Service Providers and Users
by: Boyce, Crystal
Published: (2017)

Applying GRA and QFD to Improve Library Service Quality
by: Chen, Yen-Ting, et al.
Published: (2011)

Public Library Effectiveness: An Analysis of Values, Interests, and Benefits.
by: Mittermeyer, Diane
Published: (1999)

High Database Prices and Their Impact on Information Access: Is There a Solution?
by: Nelson, Michael L.
Published: (1987)

The Reference Interview: An Anecdotal Episode
by: Hanson, Michael
Published: (2004)

Braille/Large Print Reference Service.
by: Bell, Lori, et al.
Published: (1993)

New Library Locations: Go Where the Patrons Are. Feed Your Body and Feed Your Head, Too and 1st Supermarket Branch: 10 Years and Going Strong.
by: Commings, Karen
Published: (1996)

Users' Hierarchical Perspectives on Library Service Quality: A "LibQUAL+" Study.
by: Cook, Colleen, et al.
Published: (2001)

Using Public Library Reference Collections and Staff.
by: Childers, Thomas A.
Published: (1997)

Total Quality Management in Libraries: A Sourcebook.
by: O'Neil, Rosanna M., Comp.
Published: (1994)

Library Statistics and User Satisfaction: No Significant Correlation.
by: De Gennaro, Richard
Published: (1980)

User Satisfaction and Interlibrary Loan Service: A Study at Louisiana State University.
by: Perrault, Anna H., et al.
Published: (1995)

The FirstSearch Experience at the Ohio State University.
by: Snure, Karen R.
Published: (1991)

Online Searching in the Small College Library--Ten Years Later.
by: Smith, Scott, et al.
Published: (1991)

The Reference Interview as a Creative Art. Second Edition.
by: Jennerich, Elaine Z., et al.
Published: (1997)

On-line Information Services in the University of Hong Kong Libraries: Three Years' Experience.
by: Tso, P. S.
Published: (1984)

Internet Access and End-User Needs: Computer Use in an Academic Library.
by: Schwartz, Jennifer
Published: (2002)

Enhancing CD-ROM Searches with Online Updates: An Examination of End-User Needs, Strategies, and Problems.
by: Charles, Susan K., et al.
Published: (1990)

Hidden Perceptions: Edmonton Gay Males and the Edmonton Public Library.
by: Joyce, Steven, et al.
Published: (1997)