Chat Reference Service: An Analysis of One Semester's Data.
Fuente:
ERIC Institute of Education Sciences
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| Autore principale: | |
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| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
2001
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| Soggetti: | |
| Accesso online: | |
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| _version_ | 1867181199978397696 |
|---|---|
| author | Sears, JoAnn |
| author_facet | Sears, JoAnn Sears, JoAnn |
| collection | Education Resources Information Center |
| contents | Chat Reference Service: An Analysis of One Semester's Data. Sears, JoAnn Academic Libraries Electronic Libraries Higher Education Library Research Library Services Reference Services Research Needs Users (Information) Describes a study conducted at Auburn University that analyzed four months of chat reference questions received at a centralized reference services desk. Discusses types of questions; types of users; whether questions were localized to the specific library's resources; and further areas of research. (Author/LRW) |
| format | Recurso educativo Open Access |
| id | eric_EJ649214 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2001 |
| record_format | eric |
| spellingShingle | Chat Reference Service: An Analysis of One Semester's Data. Sears, JoAnn Academic Libraries Electronic Libraries Higher Education Library Research Library Services Reference Services Research Needs Users (Information) Chat Reference Service: An Analysis of One Semester's Data. Sears, JoAnn Academic Libraries Electronic Libraries Higher Education Library Research Library Services Reference Services Research Needs Users (Information) Describes a study conducted at Auburn University that analyzed four months of chat reference questions received at a centralized reference services desk. Discusses types of questions; types of users; whether questions were localized to the specific library's resources; and further areas of research. (Author/LRW) |
| title | Chat Reference Service: An Analysis of One Semester's Data. |
| topic | Academic Libraries Electronic Libraries Higher Education Library Research Library Services Reference Services Research Needs Users (Information) |
| url | https://eric.ed.gov/?id=EJ649214 |