Imagen de Portada

Chat Reference Service: An Analysis of One Semester's Data.

Fuente: ERIC Institute of Education Sciences

Guardado en:

Detalles Bibliográficos
Autor principal:	Sears, JoAnn
Formato:	Recurso educativo Open Access
Lenguaje:	en
Publicado:	2001
Materias:	Academic Libraries Electronic Libraries Higher Education Library Research Library Services Reference Services Research Needs Users (Information)
Acceso en línea:	Acceder al recurso
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

Ejemplares similares

The Effect Of Bibliographic Instruction on the Demand for Reference Services.
por: Saunders, E. Stewart
Publicado: (2003)

Electronic Mail Reference Service: A Study.
por: Bushallow-Wilber, Lara, et al.
Publicado: (1996)

E-Mail Reference Services: Characteristics and Effects on Overall Reference Services at an Academic Health Sciences Library.
por: Powell, Carol A., et al.
Publicado: (2001)

An Analytical Survey of Chat Reference Services.
por: Francoeur, Stephen
Publicado: (2001)

Virtual Reference Services: Directions and Agendas.
por: Gray, Suzanne M.
Publicado: (2000)

Assessing Time Spent on Reference Questions at an Urban University Library.
por: Spencer, John S., et al.
Publicado: (1998)

Reference Service and Bounded Rationality: Helping Students with Research.
por: Chu, Felix T.
Publicado: (1994)

Quantitative Study of the Value of Research Libraries: A Foundation for the Evaluation of Digital Libraries.
por: Kantor, Paul B., et al.
Publicado: (1999)

Benchmarking Reference Desk Service in Academic Health Science Libraries: A Preliminary Survey.
por: Robbins, Kathryn, et al.
Publicado: (2001)

Revising Ready Reference Sites: Listening to Users through Server Statistics and Query Logs.
por: Mudrock, Theresa
Publicado: (2002)

Tiered Reference Services: A Survey.
por: Coleman, Vicki, et al.
Publicado: (1997)

Questions Asked at a Library's Information Desk: What Means Could Be Used To Improve Services?
por: Crowe, Mary
Publicado: (1997)

Techno Reference: Impact of Electronic Resources on Traditional Reference Services.
por: Summey, Terri Pedersen
Publicado: (1997)

"Going Where the Questions Are": Using Media To Maintain Personalized Contact in Reference Service in Medium-Sized Academic Libraries.
por: Archer, Sarah Brick, et al.
Publicado: (1999)

The Electronic Reference Desk: Reference Service in an Electronic World.
por: Cargill, Jennifer
Publicado: (1992)

Reducing Failures in Reference Service.
por: Douglas, Ian
Publicado: (1988)

Online Databases: Virtual Reference Services in a Real World.
por: Tenopir, Carol
Publicado: (2001)

Defining the Remote Library User: An Online Survey.
por: Graham, Krista, et al.
Publicado: (2001)

The Measurement and Evaluation of Reference Service.
por: Rothstein, Samuel
Publicado: (1989)

The Colibratory: The Network as Testbed for a Distributed Electronic Library.
por: Larsen, Ronald L.
Publicado: (1990)

Reference Service Policies in ARL Libraries. SPEC Kit 203.
por: DeMiller, Anna L., Comp.
Publicado: (1994)

Client/Service Provider Perceptions of Reference Service Outcomes in Academic Libraries: Effects of Feedback and Uncertainty.
por: Whitlatch, Jo Bell
Publicado: (1988)

Librarians without Borders? Virtual Reference Service to Unaffiliated Users
por: Kibbee, Jo
Publicado: (2006)

Reference Services for Disabled Individuals in Academic Libraries.
por: Huang, Samuel T.
Publicado: (1989)

Do Library Patrons Know What's Good for Them?
por: Bessler, Joanne, et al.
Publicado: (1990)

Building to Scale: An Analysis of Web-Based Services in CIC (Big Ten) Libraries.
por: Dewey, Barbara I.
Publicado: (1999)

Size Matters: The Debate over Reference Desk Height.
por: Warnement, Mary
Publicado: (2003)

Leading Libraries: Virtual Reference in Libraries: Remote Patrons Heading Your Way?
por: Helfer, Doris Small
Publicado: (2001)

All in the Name of Service: Mediation, Client Self-Determination, and Reference Practice in Academic Libraries.
por: Howze, Philip C., et al.
Publicado: (1997)

Exploring New Service Models: Can Consolidating Public Service Points Improve Response to Customer Needs?
por: Flanagan, Pat, et al.
Publicado: (2000)

Reference Services to Students: A Crucible for Ethical Inquiry.
por: Hardy, Gayle J., et al.
Publicado: (1990)

Reference Service in Law Libraries.
por: Sasala, Kathleen M.
Publicado: (2000)

"Zones of Tolerance" in Perceptions of Library Service Quality: A LibQUAL+[TM] Study.
por: Cook, Colleen, et al.
Publicado: (2003)

Information Needs and Experiences of Scholars in Women's Studies: Problems and Solutions.
por: Westbrook, Lynn
Publicado: (2003)

Evaluation of Reference Service in College of Advanced Education Libraries in New South Wales.
por: Schmidt, Janine B.
Publicado: (1979)

Academic Reference Librarians: A Case for Self-Evaluation.
por: Farah, Barbara D.
Publicado: (1989)

Reference and Bibliographic Instruction: A Survey of Philosophy Statements in LIBRAS Libraries.
por: Keith, Ellen, et al.
Publicado: (1998)

The Role of the Librarian in Faculty Research.
por: Grover, Robert, et al.
Publicado: (1988)

Scholarly Research and Reference Service in the Automated Environment.
por: Benson, Larry D.
Publicado: (1995)

Habits of Humanists: Scholarly Behavior and New Information Technologies.
por: Wiberley, Stephen E., Jr.
Publicado: (1991)