Gespeichert in:
| 1. Verfasser: | |
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| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
2001
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| Schlagworte: | |
| Online-Zugang: | https://eric.ed.gov/?id=EJ649222 |
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Inhaltsangabe:
- Digital Reference Services: Framework for Analysis and Evaluation. White, Marilyn Domas Content Analysis Electronic Libraries Evaluation Methods Library Services Reference Services Systems Analysis Presents a framework for analyzing and evaluating digital reference services based on systems analysis. Focuses on existence of a public archive, content, selectivity, safeguards for privacy, access, browsability and searchability, and relationship to frequently asked questions and other site content. (Author/LRW)