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| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2002
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ654098 |
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Table of Contents:
- Internet Access and End-User Needs: Computer Use in an Academic Library. Schwartz, Jennifer Academic Libraries Higher Education Information Needs Information Sources Internet Library Research Library Services Surveys User Needs (Information) User Satisfaction (Information) Describes a computer use survey that investigated users' search behavior in an academic library, specifically how they approached their research needs using online resources. Discusses the variety of sources accessed, requests for assistance, and satisfaction with results; concludes that searches are not always effective; and considers how to provide appropriate professional assistance. (Author/LRW)