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Bibliographic Details
Main Authors: Lankes, R. David, Shostack, Pauline
Format: Recurso educativo Open Access
Language:en
Published: 2002
Subjects:
Online Access:https://eric.ed.gov/?id=EJ656092
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Table of Contents:
  • The Necessity of Real-Time: Fact and Fiction in Digital Reference Systems. Lankes, R. David Shostack, Pauline Electronic Mail Library Services Online Systems Reference Services Tables (Data) Discussion of digital reference services and the use of real-time versus asynchronous services such as email focuses on data from the AskERIC digital reference service to demonstrate that asynchronous services are not only useful but may have greater utility than real-time systems. (Author/LRW)