Gespeichert in:
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| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
2002
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| Schlagworte: | |
| Online-Zugang: | https://eric.ed.gov/?id=EJ661343 |
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Inhaltsangabe:
- Live, Digital Reference. Kenney, Brian Competition Conferences Evaluation Methods Futures (of Society) Library Personnel Library Services Library Statistics Marketing Models Online Systems Reference Services Discusses digital reference services, also known as virtual reference, chat reference, or online reference, based on a round table discussion at the 2002 American Library Association annual conference in Atlanta. Topics include numbers and marketing; sustainability; competition and models; evaluation methods; outsourcing; staffing and training; and future possibilities. (LRW)