Insights into Library Services and Users from Qualitative Research.
Fuente:
ERIC Institute of Education Sciences
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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2002
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| Subjects: | |
| Online Access: | |
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| _version_ | 1867180612366893056 |
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| author | Lincoln, Yvonna S. |
| author_facet | Lincoln, Yvonna S. Lincoln, Yvonna S. |
| collection | Education Resources Information Center |
| contents | Insights into Library Services and Users from Qualitative Research. Lincoln, Yvonna S. Data Interpretation Interviews Library Research Library Services Qualitative Research Surveys User Satisfaction (Information) World Wide Web Describes a study that used interview data to adapt SERVQUAL, a survey to determine customer perceptions of service quality, to LibQUAL[TM], a Web-based survey to investigate users' perceptions of library service quality. Offers hypotheses regarding how data was categorized as it was. (Author/LRW) |
| format | Recurso educativo Open Access |
| id | eric_EJ664807 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2002 |
| record_format | eric |
| spellingShingle | Insights into Library Services and Users from Qualitative Research. Lincoln, Yvonna S. Data Interpretation Interviews Library Research Library Services Qualitative Research Surveys User Satisfaction (Information) World Wide Web Insights into Library Services and Users from Qualitative Research. Lincoln, Yvonna S. Data Interpretation Interviews Library Research Library Services Qualitative Research Surveys User Satisfaction (Information) World Wide Web Describes a study that used interview data to adapt SERVQUAL, a survey to determine customer perceptions of service quality, to LibQUAL[TM], a Web-based survey to investigate users' perceptions of library service quality. Offers hypotheses regarding how data was categorized as it was. (Author/LRW) |
| title | Insights into Library Services and Users from Qualitative Research. |
| topic | Data Interpretation Interviews Library Research Library Services Qualitative Research Surveys User Satisfaction (Information) World Wide Web |
| url | https://eric.ed.gov/?id=EJ664807 |