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Bibliographic Details
Main Author: Janes, Joe
Format: Recurso educativo Open Access
Language:en
Published: 2002
Subjects:
Online Access:https://eric.ed.gov/?id=EJ664816
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author Janes, Joe
author_facet Janes, Joe
Janes, Joe
collection Education Resources Information Center
contents Live Reference: Too Much, Too Fast? Janes, Joe Appropriate Technology Computer Software Information Needs Library Services Reference Services User Needs (Information) User Satisfaction (Information) Considers the current trend in libraries toward live, or digital, reference services. Highlights include models for reference, including synchronous versus asynchronous; benefits for users; software packages; user expectations; suitability of the technology; and determining the best service for users and their information needs. (LRW)
format Recurso educativo Open Access
id eric_EJ664816
institution ERIC Institute of Education Sciences
language en
publishDate 2002
record_format eric
spellingShingle Live Reference: Too Much, Too Fast?
Janes, Joe
Appropriate Technology
Computer Software
Information Needs
Library Services
Reference Services
User Needs (Information)
User Satisfaction (Information)
Live Reference: Too Much, Too Fast? Janes, Joe Appropriate Technology Computer Software Information Needs Library Services Reference Services User Needs (Information) User Satisfaction (Information) Considers the current trend in libraries toward live, or digital, reference services. Highlights include models for reference, including synchronous versus asynchronous; benefits for users; software packages; user expectations; suitability of the technology; and determining the best service for users and their information needs. (LRW)
title Live Reference: Too Much, Too Fast?
topic Appropriate Technology
Computer Software
Information Needs
Library Services
Reference Services
User Needs (Information)
User Satisfaction (Information)
url https://eric.ed.gov/?id=EJ664816