Revising Ready Reference Sites: Listening to Users through Server Statistics and Query Logs.
Fuente:
ERIC Institute of Education Sciences
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| Autor principal: | |
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| Formato: | Recurso educativo Open Access |
| Lenguaje: | en |
| Publicado: |
2002
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| Materias: | |
| Acceso en línea: | |
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| _version_ | 1867181559567613952 |
|---|---|
| author | Mudrock, Theresa |
| author_facet | Mudrock, Theresa Mudrock, Theresa |
| collection | Education Resources Information Center |
| contents | Revising Ready Reference Sites: Listening to Users through Server Statistics and Query Logs. Mudrock, Theresa Academic Libraries Electronic Mail Higher Education Library Services Reference Services Use Studies User Needs (Information) Illustrates how server usage statistics, email reference queries, and usability heuristics can be applied to create a more user-centered ready reference Web site, one that balances design, content, and functionality. Describes how the University of Washington redesigned their reference tools Web page to better meet user needs. (Author/LRW) |
| format | Recurso educativo Open Access |
| id | eric_EJ664842 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2002 |
| record_format | eric |
| spellingShingle | Revising Ready Reference Sites: Listening to Users through Server Statistics and Query Logs. Mudrock, Theresa Academic Libraries Electronic Mail Higher Education Library Services Reference Services Use Studies User Needs (Information) Revising Ready Reference Sites: Listening to Users through Server Statistics and Query Logs. Mudrock, Theresa Academic Libraries Electronic Mail Higher Education Library Services Reference Services Use Studies User Needs (Information) Illustrates how server usage statistics, email reference queries, and usability heuristics can be applied to create a more user-centered ready reference Web site, one that balances design, content, and functionality. Describes how the University of Washington redesigned their reference tools Web page to better meet user needs. (Author/LRW) |
| title | Revising Ready Reference Sites: Listening to Users through Server Statistics and Query Logs. |
| topic | Academic Libraries Electronic Mail Higher Education Library Services Reference Services Use Studies User Needs (Information) |
| url | https://eric.ed.gov/?id=EJ664842 |