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1. Verfasser: Mudrock, Theresa
Format: Recurso educativo Open Access
Sprache:en
Veröffentlicht: 2002
Schlagworte:
Online-Zugang:https://eric.ed.gov/?id=EJ664842
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author Mudrock, Theresa
author_facet Mudrock, Theresa
Mudrock, Theresa
collection Education Resources Information Center
contents Revising Ready Reference Sites: Listening to Users through Server Statistics and Query Logs. Mudrock, Theresa Academic Libraries Electronic Mail Higher Education Library Services Reference Services Use Studies User Needs (Information) Illustrates how server usage statistics, email reference queries, and usability heuristics can be applied to create a more user-centered ready reference Web site, one that balances design, content, and functionality. Describes how the University of Washington redesigned their reference tools Web page to better meet user needs. (Author/LRW)
format Recurso educativo Open Access
id eric_EJ664842
institution ERIC Institute of Education Sciences
language en
publishDate 2002
record_format eric
spellingShingle Revising Ready Reference Sites: Listening to Users through Server Statistics and Query Logs.
Mudrock, Theresa
Academic Libraries
Electronic Mail
Higher Education
Library Services
Reference Services
Use Studies
User Needs (Information)
Revising Ready Reference Sites: Listening to Users through Server Statistics and Query Logs. Mudrock, Theresa Academic Libraries Electronic Mail Higher Education Library Services Reference Services Use Studies User Needs (Information) Illustrates how server usage statistics, email reference queries, and usability heuristics can be applied to create a more user-centered ready reference Web site, one that balances design, content, and functionality. Describes how the University of Washington redesigned their reference tools Web page to better meet user needs. (Author/LRW)
title Revising Ready Reference Sites: Listening to Users through Server Statistics and Query Logs.
topic Academic Libraries
Electronic Mail
Higher Education
Library Services
Reference Services
Use Studies
User Needs (Information)
url https://eric.ed.gov/?id=EJ664842