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Bibliographic Details
Main Author: Makar, Susan
Format: Recurso educativo Open Access
Language:en
Published: 2003
Subjects:
Online Access:https://eric.ed.gov/?id=EJ664877
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Table of Contents:
  • Earning the Stamp of Approval: How To Achieve Optimal Usability. Makar, Susan Electronic Libraries Focus Groups Navigation (Information Systems) Special Libraries Use Studies User Needs (Information) Users (Information) Describes the redesign of the Web site at the virtual library of the NIST (National Institute of Standards and Technology). Discusses usability problems with the original site, including navigation difficulties; focus groups to determine user needs; usability testing for the new Web site; and the importance of customer input. (LRW)