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Bibliographic Details
Main Author: Lederer, Naomi
Format: Recurso educativo Open Access
Language:en
Published: 2001
Subjects:
Online Access:https://eric.ed.gov/?id=EJ666504
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Table of Contents:
  • E-Mail Reference: Who, When, Where, and What Is Asked. Lederer, Naomi Academic Libraries Electronic Mail Higher Education Library Services Library Surveys National Surveys Public Libraries Reference Services Summarizes national survey findings of email reference services in academic and public libraries; describes types of email reference services for selected Colorado libraries; and focuses on a detailed overview and analysis of two years of Colorado State University's email reference experiences. (Author/LRW)