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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2002
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ666508 |
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Table of Contents:
- The Difficult Patron in the Academic Library: Problem Issues or Problem Patrons? Simmonds Patience L. Ingold, Jane L. Academic Libraries Behavior Problems Conflict Higher Education Library Personnel Student Attitudes Users (Information) Identifies difficult patron issues in academic libraries from the librarians' perspectives and offers solutions to try and prevent them from becoming problems. Topics include labeling academic library users; eliminating sources of conflict between faculty and library staff; and conflicts between students and library staff. (Author/LRW)