Taylor, D., & Porter, G. S. (2002). The Problem Patron and the Academic Library Web Site as Virtual Reference Desk.
Chicago Style (17th ed.) CitationTaylor, Daniel, and George S. Porter. The Problem Patron and the Academic Library Web Site as Virtual Reference Desk. 2002.
MLA (9th ed.) CitationTaylor, Daniel, and George S. Porter. The Problem Patron and the Academic Library Web Site as Virtual Reference Desk. 2002.
Warning: These citations may not always be 100% accurate.