The Problem Patron and the Academic Library Web Site as Virtual Reference Desk.

Fuente: ERIC Institute of Education Sciences
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Bibliographische Detailangaben
Hauptverfasser: Taylor, Daniel, Porter, George S.
Format: Recurso educativo Open Access
Sprache:en
Veröffentlicht: 2002
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author Taylor, Daniel
Porter, George S.
author_facet Taylor, Daniel
Porter, George S.
Taylor, Daniel
Porter, George S.
collection Education Resources Information Center
contents The Problem Patron and the Academic Library Web Site as Virtual Reference Desk. Taylor, Daniel Porter, George S. Academic Libraries Behavior Problems Electronic Mail Higher Education Library Services Reference Services Users (Information) World Wide Web Considers problem library patrons in a virtual environment based on experiences at California Institute of Technology's Web site and its use for virtual reference. Discusses the virtual reference desk concept; global visibility and access to the World Wide Web; problematic email; and advantages in the electronic environment. (LRW)
format Recurso educativo Open Access
id eric_EJ666510
institution ERIC Institute of Education Sciences
language en
publishDate 2002
record_format eric
spellingShingle The Problem Patron and the Academic Library Web Site as Virtual Reference Desk.
Taylor, Daniel
Porter, George S.
Academic Libraries
Behavior Problems
Electronic Mail
Higher Education
Library Services
Reference Services
Users (Information)
World Wide Web
The Problem Patron and the Academic Library Web Site as Virtual Reference Desk. Taylor, Daniel Porter, George S. Academic Libraries Behavior Problems Electronic Mail Higher Education Library Services Reference Services Users (Information) World Wide Web Considers problem library patrons in a virtual environment based on experiences at California Institute of Technology's Web site and its use for virtual reference. Discusses the virtual reference desk concept; global visibility and access to the World Wide Web; problematic email; and advantages in the electronic environment. (LRW)
title The Problem Patron and the Academic Library Web Site as Virtual Reference Desk.
topic Academic Libraries
Behavior Problems
Electronic Mail
Higher Education
Library Services
Reference Services
Users (Information)
World Wide Web
url https://eric.ed.gov/?id=EJ666510