Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
2002
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| Schlagworte: | |
| Online-Zugang: | https://eric.ed.gov/?id=EJ666510 |
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Inhaltsangabe:
- The Problem Patron and the Academic Library Web Site as Virtual Reference Desk. Taylor, Daniel Porter, George S. Academic Libraries Behavior Problems Electronic Mail Higher Education Library Services Reference Services Users (Information) World Wide Web Considers problem library patrons in a virtual environment based on experiences at California Institute of Technology's Web site and its use for virtual reference. Discusses the virtual reference desk concept; global visibility and access to the World Wide Web; problematic email; and advantages in the electronic environment. (LRW)