:: Library Catalog

Cover Image

Saved in:

Bibliographic Details
Main Author:	Quinn, Brian
Format:	Recurso educativo Open Access
Language:	en
Published:	2002
Subjects:	Behavior Problems Coping Individual Development Librarians Library Services Psychology Psychotherapy Users (Information)
Online Access:	https://eric.ed.gov/?id=EJ666511
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

The Difficult Patron Situation: A Window of Opportunity To Improve Library Service.
by: Sarkodie-Mensah, Kwasi
Published: (2000)

YES, Indeed! Improv and the Art of Library Science
by: Belben, Cathy
Published: (2010)

The Customer Is Always Right: What the Business World Can Teach Us about Problem Patrons.
by: Jackson, Rebecca
Published: (2002)

When Bad Things Happen in Good Libraries: Staff Tools for the '90s and Beyond.
by: Bangs, Patricia
Published: (1998)

Countering Information Overload: The Role of the Librarian.
by: Hopkins, Richard L.
Published: (1995)

Difficult Times, Difficult People
by: Johnson, Doug
Published: (2004)

Behavior Modification and the Open Library
by: Heylman, Katherine, et al.
Published: (1972)

Asking "Why" Questions in the Reference Interview: A Theoretical Justification.
by: Dewdney, Patricia, et al.
Published: (1997)

How I Solve Problems in the School Library with Intention
by: Michael Rawls
Published: (2022)

The Difficult Patron in the Academic Library: Problem Issues or Problem Patrons?
by: Simmonds Patience L., et al.
Published: (2002)

Anger in the Library: Defusing Angry Patrons at the Reference Desk (and Elsewhere).
by: Rubin, Rhea Joyce
Published: (1990)

Management and Marketing of Information Services in Africa.
by: Nawe, Julieta
Published: (1993)

A Rationale for Library Services in Today's Prisons.
by: Albert, Myra
Published: (1987)

The Problem Patron and the Academic Library Web Site as Virtual Reference Desk.
by: Taylor, Daniel, et al.
Published: (2002)

The Party of the Third Part; or, Why Do You Do Me Like You Do?
by: Middleton, Robert L.
Published: (1973)

Toward a Theory of Collaboration for Teachers and Librarians
by: Montiel-Overall, Patricia
Published: (2005)

The Problem Patron: Is There One in Your Library?
by: Chattoo, Calmer D.
Published: (2002)

Defining the Divide: Causes of Friction between Librarians and Computer Support Staff.
by: Ross, John B.
Published: (1997)

The Role of Librarians in Promoting Digital Wellness: A Case Study
by: Loos, Amber T.
Published: (2017)

What Does It Mean to Be Information Literate for an Autistic Librarian in the Academic Library Workplace?
by: Amelia Haire
Published: (2025)

The Incredible Embeddable Librarian
by: Dale, Jenny, et al.
Published: (2012)

Do We Really Have an Internet Problem? Statistics, Credibility and Issues Concerning Public Internet Access in Academic Libraries.
by: Cubbage, Charlotte
Published: (2002)

Reference Services in Wisconsin Libraries: Focus Group Summary. Bulletin No. 94382.
by: Drew, Sally J.
Published: (1994)

The Evolution of Technostress
by: Ennis, Lisa A.
Published: (2005)

Affective Load and Engagement in Second Life: Experiencing Urgent, Persistent, and Long-Term Information Needs
by: Nahl, Diane
Published: (2010)

Literature Awareness among Health Staff in Developing Countries.
by: Weitzel, Rolf
Published: (1992)

Cultural Implications of a Global Context: The Need for the Reference Librarian To Ask Again "Who Is My Client?".
by: McSwiney, Carolyn
Published: (2002)

A World of Difference: The Peace Corps Story.
by: Cassell, Kay Ann
Published: (1999)

Technostress and Librarians.
by: Bartlett, Virginia
Published: (1995)

Self-Assessed Learning and User Satisfaction in Regional Campus Libraries
by: Kisby, Cynthia M.
Published: (2011)

Roving Librarian: The Suitability of Tablets in Providing Personalized Help outside of the Traditional Library
by: Sharman, Alison
Published: (2014)

Evaluation of Reference Service by User Report of Success.
by: Murfin, Marjorie E.
Published: (1995)

Three Questions: Information Professionals Tackle Timely Problems.
Published: (2002)

Quality in Information Services: Do Users and Librarians Differ in Their Expectations?
by: Edwards, Susan, et al.
Published: (1995)

Potential and Reality at the Reference Desk: Reflections on a "Return to the Field."
by: Bunge, Charles A.
Published: (1984)

Reference Work with International Students: Making the Most Use of the Neutral Question.
by: de Souza, Yvonne
Published: (1996)

Focus on the Library Customer: Revelation, Revolution, or Redundancy?
by: Johnson, Diane Tobin
Published: (1995)

Alleviating Library Anxiety
by: Nicol, Erica Carlson
Published: (2009)

Cooperation and Online Searching via a Computer-Supported Cooperative Problem Solving Environment.
by: Swigger, Kathleen M., et al.
Published: (1996)

Literature in the Information Age.
by: Carter, Betty
Published: (2000)