Jackson, R. (2002). The Customer Is Always Right: What the Business World Can Teach Us about Problem Patrons.
Style de citation Chicago (17e éd.)Jackson, Rebecca. The Customer Is Always Right: What the Business World Can Teach Us About Problem Patrons. 2002.
Style de citation MLA (9e éd.)Jackson, Rebecca. The Customer Is Always Right: What the Business World Can Teach Us About Problem Patrons. 2002.
Attention : ces citations peuvent ne pas être correctes à 100%.