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Auteurs principaux: Keating, John J., III, Hafner, Arthur W.
Format: Recurso educativo Open Access
Langue:en
Publié: 2002
Sujets:
Accès en ligne:https://eric.ed.gov/?id=EJ666530
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author Keating, John J., III
Hafner, Arthur W.
author_facet Keating, John J., III
Hafner, Arthur W.
Keating, John J., III
Hafner, Arthur W.
collection Education Resources Information Center
contents Supporting Individual Library Patrons with Information Technologies: Emerging One-to-One Library Services on the College or University Campus. Keating, John J., III Hafner, Arthur W. Academic Libraries Higher Education Information Technology Library Services Marketing Privacy User Needs (Information) Describes business techniques for mass marketing, where information technologies are used to target discrete individuals or groups and promote customer interaction. Considers the applicability of business concepts to academic library service, including uniquely identifying patrons, issues of privacy, focusing on the most valuable library services, determining patron needs, and customizing products and services. (LRW)
format Recurso educativo Open Access
id eric_EJ666530
institution ERIC Institute of Education Sciences
language en
publishDate 2002
record_format eric
spellingShingle Supporting Individual Library Patrons with Information Technologies: Emerging One-to-One Library Services on the College or University Campus.
Keating, John J., III
Hafner, Arthur W.
Academic Libraries
Higher Education
Information Technology
Library Services
Marketing
Privacy
User Needs (Information)
Supporting Individual Library Patrons with Information Technologies: Emerging One-to-One Library Services on the College or University Campus. Keating, John J., III Hafner, Arthur W. Academic Libraries Higher Education Information Technology Library Services Marketing Privacy User Needs (Information) Describes business techniques for mass marketing, where information technologies are used to target discrete individuals or groups and promote customer interaction. Considers the applicability of business concepts to academic library service, including uniquely identifying patrons, issues of privacy, focusing on the most valuable library services, determining patron needs, and customizing products and services. (LRW)
title Supporting Individual Library Patrons with Information Technologies: Emerging One-to-One Library Services on the College or University Campus.
topic Academic Libraries
Higher Education
Information Technology
Library Services
Marketing
Privacy
User Needs (Information)
url https://eric.ed.gov/?id=EJ666530