Evaluating Patron Satisfaction at the M.M. Bennett Library.
Fuente:
ERIC Institute of Education Sciences
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| Autore principale: | |
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| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
2003
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| _version_ | 1867180584398225408 |
|---|---|
| author | Barbier, Pat |
| author_facet | Barbier, Pat Barbier, Pat |
| collection | Education Resources Information Center |
| contents | Evaluating Patron Satisfaction at the M.M. Bennett Library. Barbier, Pat Academic Libraries College Libraries Community Colleges Library Equipment Library Instruction Library Services Participant Satisfaction Surveys Two Year Colleges Discusses a user satisfaction survey distributed to patrons of the M.M. Bennett Library at St. Petersburg College (Florida). Reports that satisfaction with reference assistance has varied, although there has been an improvement in the rating of library instructions since this question was first posed in 1999. Suggests that paper surveys are easier to distribute and are more readily answered than are online surveys. (NB) |
| format | Recurso educativo Open Access |
| id | eric_EJ670154 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2003 |
| record_format | eric |
| spellingShingle | Evaluating Patron Satisfaction at the M.M. Bennett Library. Barbier, Pat Academic Libraries College Libraries Community Colleges Library Equipment Library Instruction Library Services Participant Satisfaction Surveys Two Year Colleges Evaluating Patron Satisfaction at the M.M. Bennett Library. Barbier, Pat Academic Libraries College Libraries Community Colleges Library Equipment Library Instruction Library Services Participant Satisfaction Surveys Two Year Colleges Discusses a user satisfaction survey distributed to patrons of the M.M. Bennett Library at St. Petersburg College (Florida). Reports that satisfaction with reference assistance has varied, although there has been an improvement in the rating of library instructions since this question was first posed in 1999. Suggests that paper surveys are easier to distribute and are more readily answered than are online surveys. (NB) |
| title | Evaluating Patron Satisfaction at the M.M. Bennett Library. |
| topic | Academic Libraries College Libraries Community Colleges Library Equipment Library Instruction Library Services Participant Satisfaction Surveys Two Year Colleges |
| url | https://eric.ed.gov/?id=EJ670154 |