Cover Image

Virtual Reference Transcript Analysis: A Few Models.

Fuente: ERIC Institute of Education Sciences

Saved in:

Bibliographic Details
Main Author:	Smyth, Joanne
Format:	Recurso educativo Open Access
Language:	en
Published:	2003
Subjects:	Academic Libraries Competence Electronic Libraries Foreign Countries Higher Education Information Literacy Library Services Models Online Systems Problem Solving Reference Services Standards
Online Access:	Acceder al recurso
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Applying an Information Problem-Solving Model to Academic Reference Work: Findings and Implications.
by: Cottrell, Janet R., et al.
Published: (2001)

Models of Data Library Development and Information Systems Services: An Overview.
by: Adams, Margaret O'Neill
Published: (1982)

Digital Reference as an Instructional Tool: Just in Time and Just Enough.
by: Johnston, Patricia E.
Published: (2003)

Applying Information Competency to Digital Reference.
by: Ellis, Lisa, et al.
Published: (2001)

Doctoral Dissertations at a Distance: A Novel Approach from Downunder.
by: Macauley, Peter, et al.
Published: (2001)

Online in Canada.
by: Janke, Richard V., et al.
Published: (1981)

Using Virtual Reference Transcripts for Staff Training.
by: Ward, David
Published: (2003)

Search Analysts as Successful Reference Librarians.
by: Hammer, Mary M.
Published: (1981)

Comparing Virtual Reference Exit Survey Results and Transcript Analysis: A Model for Service Evaluation
by: Smyth, Joanne B., et al.
Published: (2006)

Has the Internet Changed Anything in Reference? The Library Visit Study, Phase 2.
by: Ross, Catherine Sheldrick, et al.
Published: (2000)

Online After Six: The University of Ottawa's Experience with BRS/After Dark.
by: Janke, Richard V.
Published: (1983)

The Reference Expert: A Computerized Database Utilizing INMAGIC and a WORM Drive.
by: Butkovich, Nancy J., et al.
Published: (1991)

Virtual Libraries: Virtual Communities. Abstracts, Fulltext Documents and PowerPoint Presentations of Papers and Demos Given at the International Association of Technological University Libraries (IATUL) Conference (Brisbane, Queensland, Australia, July 3-7, 2000).
Published: (2000)

Virtual OPACs versus Union Database: Two Models of Union Catalogue Provision.
by: Cousins, Shirley
Published: (1999)

Problem Solving and the Reference Process
by: Neill, S. D.
Published: (1975)

Virtual Reference Services--Down-Under: A Cautionary Tale.
by: Wagner, Gulten S.
Published: (2001)

Improving Access to Online Multilingual Resources by Adopting the My Language Portal in the City of Greater Dandenong Libraries
by: Bogdanovic, Marijana, et al.
Published: (2007)

Reference Anytime Anywhere: Towards Virtual Reference Services at Penn State.
by: Moyo, Lesley M.
Published: (2002)

Desk to the Desktop--Digital Reference Service Leveraging Educational Assistance in Distance Learning: Implications for Jamaica
by: Nicholas, Pauline
Published: (2010)

Australian University Libraries and the New Educational Environment.
by: Austen, Gaynor, et al.
Published: (2002)

Factors Influencing Competence and Performance of Reference Librarians in Academic Libraries in Nigeria.
by: Omoniyi, Joseph O.
Published: (2002)

The Problem Patron and the Academic Library Web Site as Virtual Reference Desk.
by: Taylor, Daniel, et al.
Published: (2002)

Online Staff Resources: Canadian University Libraries.
by: St.-Jacques, Suzanne, et al.
Published: (1983)

Improving Access to Government Publications.
by: Beckett, George H.
Published: (1981)

A Reference-Librarian Model for Computer-Aided Library Instruction.
by: Binkley, R. David, et al.
Published: (1987)

"Open Relationships, De-Facto Marriages, or Shotgun Weddings?": The Convergence and Integration of Libraries and Computing/Information Technology Services within Australian Universities.
by: Sayers, Richard
Published: (2001)

Current Trends in Academic Libraries.
by: Freides, Thelma
Published: (1983)

Off-Campus Library Programs in Higher Education.
by: Aguilar, William, et al.
Published: (1991)

Electronic Reference Options: How They Stack Up in Research Libraries.
by: Tenopir, Carol, et al.
Published: (1992)

Virtual Reference Service in Academic Libraries in West Africa
by: Sekyere, Kwabena
Published: (2011)

Using the "ACRL Information Literacy Competency Standards for Higher Education" To Assess a University Library Instruction Program.
by: Davidson, Jeanne R., et al.
Published: (2002)

If You Can Make It There, You Can Make It Anywhere: Providing Reference and Instructional Library Services in the Virtual Environment
by: Leonard, Elizabeth, et al.
Published: (2012)

Operation Cleanup: The Problem Resolution Phase of a Retrospective Conversion Project.
by: Hart, Amy
Published: (1988)

Linking a Medical User Survey to Management for Library Effectiveness: II, A Checkland Soft Systems Study.
by: Brember, V. L.
Published: (1985)

Networked Collections in Question: An Exploratory Study.
by: Lee, Hur-li
Published: (2001)

The NSF National Science, Technology, Engineering, and Mathematics Education Digital Library (NSDL) Program: New Projects and a Progress Report; Lessons Learned: The Development of Electronic Reserves at the University of Calgary; A Challenging Future Awaits Libraries Able To Change: Highlights of the International Summer School on the Digital Library; DISA: Insights of an African Model for Digital Library Development; Organizing Ready Reference and Administrative Information with the Reference Desk Manager; Sue at the Field Museum.
by: Zia, Lee L., et al.
Published: (2001)

Chat Reference. SPEC Kit.
by: Ronan, Jana, Comp., et al.
Published: (2002)

The Virtual Library in Developing Countries: A Dream Not Too Far Away of Becoming True.
by: Vargas, Georgina Araceli Torres
Published: (1997)

A Comparative Analysis of Electronic Resources Access Problems at Two University Libraries
by: Brett, Kelsey
Published: (2018)

The Changing Role of Reference Librarians in Modern Academic Libraries.
by: Huang, Samuel T.
Published: (1989)