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Autore principale: Matthews, Joseph R.
Natura: Recurso educativo Open Access
Lingua:en
Pubblicazione: 2003
Soggetti:
Accesso online:https://eric.ed.gov/?id=EJ671806
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author Matthews, Joseph R.
author_facet Matthews, Joseph R.
Matthews, Joseph R.
collection Education Resources Information Center
contents Determining and Communicating the Value of the Special Library. Matthews, Joseph R. Change Strategies Evaluation Methods Library Services Measurement Techniques Models Special Libraries Strategic Planning User Satisfaction (Information) Discusses performance measures for libraries that will indicate the goodness of the library and its services. Highlights include a general evaluation model that includes input, process, output, and outcome measures; balanced scorecard approach that includes financial perspectives; focusing on strategy; strategies for change; user criteria for assessing value; and library-specific strategies. (LRW)
format Recurso educativo Open Access
id eric_EJ671806
institution ERIC Institute of Education Sciences
language en
publishDate 2003
record_format eric
spellingShingle Determining and Communicating the Value of the Special Library.
Matthews, Joseph R.
Change Strategies
Evaluation Methods
Library Services
Measurement Techniques
Models
Special Libraries
Strategic Planning
User Satisfaction (Information)
Determining and Communicating the Value of the Special Library. Matthews, Joseph R. Change Strategies Evaluation Methods Library Services Measurement Techniques Models Special Libraries Strategic Planning User Satisfaction (Information) Discusses performance measures for libraries that will indicate the goodness of the library and its services. Highlights include a general evaluation model that includes input, process, output, and outcome measures; balanced scorecard approach that includes financial perspectives; focusing on strategy; strategies for change; user criteria for assessing value; and library-specific strategies. (LRW)
title Determining and Communicating the Value of the Special Library.
topic Change Strategies
Evaluation Methods
Library Services
Measurement Techniques
Models
Special Libraries
Strategic Planning
User Satisfaction (Information)
url https://eric.ed.gov/?id=EJ671806