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1. Verfasser: Plosker, George R.
Format: Recurso educativo Open Access
Sprache:en
Veröffentlicht: 2002
Schlagworte:
Online-Zugang:https://eric.ed.gov/?id=EJ673335
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author Plosker, George R.
author_facet Plosker, George R.
Plosker, George R.
collection Education Resources Information Center
contents Conducting User Surveys: An Ongoing Information Imperative. Plosker, George R. Academic Libraries Higher Education Library Services Library Statistics Library Surveys Measurement Techniques Online Systems Public Libraries Reference Services User Needs (Information) Users (Information) Value Judgment Offers practical tips and suggestions on how to conduct user surveys to evaluate library services. Topics include how trends, such as online services impact library reference services; incorporating survey questions into reference interviews; segmenting academic and public library users; questionnaire design; measuring value; and tabulating results. (LRW)
format Recurso educativo Open Access
id eric_EJ673335
institution ERIC Institute of Education Sciences
language en
publishDate 2002
record_format eric
spellingShingle Conducting User Surveys: An Ongoing Information Imperative.
Plosker, George R.
Academic Libraries
Higher Education
Library Services
Library Statistics
Library Surveys
Measurement Techniques
Online Systems
Public Libraries
Reference Services
User Needs (Information)
Users (Information)
Value Judgment
Conducting User Surveys: An Ongoing Information Imperative. Plosker, George R. Academic Libraries Higher Education Library Services Library Statistics Library Surveys Measurement Techniques Online Systems Public Libraries Reference Services User Needs (Information) Users (Information) Value Judgment Offers practical tips and suggestions on how to conduct user surveys to evaluate library services. Topics include how trends, such as online services impact library reference services; incorporating survey questions into reference interviews; segmenting academic and public library users; questionnaire design; measuring value; and tabulating results. (LRW)
title Conducting User Surveys: An Ongoing Information Imperative.
topic Academic Libraries
Higher Education
Library Services
Library Statistics
Library Surveys
Measurement Techniques
Online Systems
Public Libraries
Reference Services
User Needs (Information)
Users (Information)
Value Judgment
url https://eric.ed.gov/?id=EJ673335