Conducting User Surveys: An Ongoing Information Imperative.
Fuente:
ERIC Institute of Education Sciences
Guardado en:
| Autor principal: | Plosker, George R. |
|---|---|
| Formato: | Recurso educativo Open Access |
| Lenguaje: | en |
| Publicado: |
2002
|
| Materias: | |
| Acceso en línea: | |
| Etiquetas: |
Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
|
Ejemplares similares
The Measurement and Evaluation of Reference Service.
por: Rothstein, Samuel
Publicado: (1989)
por: Rothstein, Samuel
Publicado: (1989)
Perspectives on User Satisfaction Surveys.
por: Cullen, Rowena
Publicado: (2001)
por: Cullen, Rowena
Publicado: (2001)
Using the Contingent Valuation Method To Measure Patron Benefits of Reference Desk Service in an Academic Library.
por: Harless, David W., et al.
Publicado: (1999)
por: Harless, David W., et al.
Publicado: (1999)
Identify Your Brand, Before You Market.
por: Claggett, Laura
Publicado: (2002)
por: Claggett, Laura
Publicado: (2002)
Exploring New Service Models: Can Consolidating Public Service Points Improve Response to Customer Needs?
por: Flanagan, Pat, et al.
Publicado: (2000)
por: Flanagan, Pat, et al.
Publicado: (2000)
Assessing the Warm Glow Effect in Contingent Valuations for Public Libraries
por: Lee, Soon-Jae, et al.
Publicado: (2010)
por: Lee, Soon-Jae, et al.
Publicado: (2010)
Benchmarking Reference Desk Service in Academic Health Science Libraries: A Preliminary Survey.
por: Robbins, Kathryn, et al.
Publicado: (2001)
por: Robbins, Kathryn, et al.
Publicado: (2001)
Marketing the Worth of Your Library.
por: Sass, Rivkah K.
Publicado: (2002)
por: Sass, Rivkah K.
Publicado: (2002)
Leveraging Competitive Intelligence for Successful Marketing of Academic Library Services
por: Iwu-James, Juliana, et al.
Publicado: (2020)
por: Iwu-James, Juliana, et al.
Publicado: (2020)
Integrating the Imposed Query into the Evaluation of Reference Service: A Dichotomous Analysis of User Ratings.
por: Gross, Melissa, et al.
Publicado: (2002)
por: Gross, Melissa, et al.
Publicado: (2002)
Tiered Reference Services: A Survey.
por: Coleman, Vicki, et al.
Publicado: (1997)
por: Coleman, Vicki, et al.
Publicado: (1997)
Determining User Preferences for Information Services.
por: Halperin, Michael
Publicado: (1981)
por: Halperin, Michael
Publicado: (1981)
Measuring Perceptual (In) Congruence between Information Service Providers and Users
por: Boyce, Crystal
Publicado: (2017)
por: Boyce, Crystal
Publicado: (2017)
Value of Information.
por: Carroll, Bonnie C., et al.
Publicado: (1985)
por: Carroll, Bonnie C., et al.
Publicado: (1985)
Reflections on Youth: "Overview" to "The Reference Librarian" No. 10, 1984, "Library Instruction and Reference Services."
por: Fraley, Ruth Ann
Publicado: (1995)
por: Fraley, Ruth Ann
Publicado: (1995)
Quality in Information Services: Do Users and Librarians Differ in Their Expectations?
por: Edwards, Susan, et al.
Publicado: (1995)
por: Edwards, Susan, et al.
Publicado: (1995)
Text Structures and the User-Intermediary Interaction.
por: Allen, Bryce
Publicado: (1988)
por: Allen, Bryce
Publicado: (1988)
Size Matters: The Debate over Reference Desk Height.
por: Warnement, Mary
Publicado: (2003)
por: Warnement, Mary
Publicado: (2003)
Start a New Fire: Measuring the Value of Academic Libraries in Undergraduate Learning
por: Menchaca, Frank
Publicado: (2014)
por: Menchaca, Frank
Publicado: (2014)
Making Wise Buys: Five Values to Consider when Evaluating a Library Purchase
por: Durr, Chris
Publicado: (2011)
por: Durr, Chris
Publicado: (2011)
The Value of Public Library Services.
por: Walzer, Norman, et al.
Publicado: (2000)
por: Walzer, Norman, et al.
Publicado: (2000)
Defining the Remote Library User: An Online Survey.
por: Graham, Krista, et al.
Publicado: (2001)
por: Graham, Krista, et al.
Publicado: (2001)
Which Way Do You Want To Serve Your Customers?
por: Gupta, Dinesh K., et al.
Publicado: (2002)
por: Gupta, Dinesh K., et al.
Publicado: (2002)
Leading Libraries: Virtual Reference in Libraries: Remote Patrons Heading Your Way?
por: Helfer, Doris Small
Publicado: (2001)
por: Helfer, Doris Small
Publicado: (2001)
The FirstSearch Experience at the Ohio State University.
por: Snure, Karen R.
Publicado: (1991)
por: Snure, Karen R.
Publicado: (1991)
After 3:00 p.m.: Where Have All the Students and Their Questions Gone? Children's Use of Public Libraries To Meet Their Information Needs.
por: Bolin, Nancy, et al.
Publicado: (2000)
por: Bolin, Nancy, et al.
Publicado: (2000)
Changing the Concept and Measure of Service Quality in Academic Libraries.
por: Nitecki, Danuta A.
Publicado: (1996)
por: Nitecki, Danuta A.
Publicado: (1996)
Reference Is Better than We Thought.
por: Richardson, John V., Jr.
Publicado: (2002)
por: Richardson, John V., Jr.
Publicado: (2002)
Techno Reference: Impact of Electronic Resources on Traditional Reference Services.
por: Summey, Terri Pedersen
Publicado: (1997)
por: Summey, Terri Pedersen
Publicado: (1997)
Measuring Service Quality at Yale University's Libraries.
por: Nitecki, Danuta A., et al.
Publicado: (2000)
por: Nitecki, Danuta A., et al.
Publicado: (2000)
Partners in Learning, or Reference Service Unplugged.
por: Pereira, Monica
Publicado: (1997)
por: Pereira, Monica
Publicado: (1997)
The Stakeholder Approach to the Construction of Performance Measures.
por: Crawford, John C.
Publicado: (1995)
por: Crawford, John C.
Publicado: (1995)
Internet Access and End-User Needs: Computer Use in an Academic Library.
por: Schwartz, Jennifer
Publicado: (2002)
por: Schwartz, Jennifer
Publicado: (2002)
Edmonton Public Library, 1989 User Survey.
por: Gajerski, B.
Publicado: (1989)
por: Gajerski, B.
Publicado: (1989)
The Library Information Desk: Needs Assessment and Service Alternatives. (Committee Report, Kent State University Library, Fall, 1986).
por: Gaylord, Mary, et al.
Publicado: (1986)
por: Gaylord, Mary, et al.
Publicado: (1986)
"Shaking the Conceptual Foundations," Too: Integrating Research and Technology Support for the Next Generation of Information Service.
por: Ferguson, Chris
Publicado: (2000)
por: Ferguson, Chris
Publicado: (2000)
Developing a Program of Internet Workshops and Seminars at Texas Tech University Library--1993 to the Present.
por: Hufford, Jon R., et al.
Publicado: (1997)
por: Hufford, Jon R., et al.
Publicado: (1997)
Reference Services in Wisconsin Libraries: Focus Group Summary. Bulletin No. 94382.
por: Drew, Sally J.
Publicado: (1994)
por: Drew, Sally J.
Publicado: (1994)
Giving Your Patrons the World: Barriers to, and the Value of, International Interlibrary Loan
por: Munson, Kurt, et al.
Publicado: (2018)
por: Munson, Kurt, et al.
Publicado: (2018)
Studying the Cost and Value of Library Services: Final Report. Technical Report APLAB/94-3/1,2,3,4.
por: Kantor, Paul B., et al.
Publicado: (1995)
por: Kantor, Paul B., et al.
Publicado: (1995)
Ejemplares similares
-
The Measurement and Evaluation of Reference Service.
por: Rothstein, Samuel
Publicado: (1989) -
Perspectives on User Satisfaction Surveys.
por: Cullen, Rowena
Publicado: (2001) -
Using the Contingent Valuation Method To Measure Patron Benefits of Reference Desk Service in an Academic Library.
por: Harless, David W., et al.
Publicado: (1999) -
Identify Your Brand, Before You Market.
por: Claggett, Laura
Publicado: (2002) -
Exploring New Service Models: Can Consolidating Public Service Points Improve Response to Customer Needs?
por: Flanagan, Pat, et al.
Publicado: (2000)