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Bibliographic Details
Main Authors: Schaake, Glenda, Sathan, Eleanor
Format: Recurso educativo Open Access
Language:en
Published: 2003
Subjects:
Online Access:https://eric.ed.gov/?id=EJ673368
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_version_ 1867180554000007168
author Schaake, Glenda
Sathan, Eleanor
author_facet Schaake, Glenda
Sathan, Eleanor
Schaake, Glenda
Sathan, Eleanor
collection Education Resources Information Center
contents We Jumped on the Live Reference Band Wagon, and We Love the Ride! Schaake, Glenda Sathan, Eleanor Cooperative Programs Information Networks Information Services Library Cooperation Library Development Library Planning Library Services Online Systems Program Development Reference Services Memorial Hall Library in Andover, Massachusetts wanted to offer live reference service online but with limited resources, they couldn't do it alone. The 24/7 Reference cooperative program administered by the California State Library required Memorial Hall's librarians to monitor only 10 hours a week in return for live reference coverage. Memorial Hall Library developed a marketing plan, and statistics climbed from fewer than 40 to over 100 questions a month. (AEF)
format Recurso educativo Open Access
id eric_EJ673368
institution ERIC Institute of Education Sciences
language en
publishDate 2003
record_format eric
spellingShingle We Jumped on the Live Reference Band Wagon, and We Love the Ride!
Schaake, Glenda
Sathan, Eleanor
Cooperative Programs
Information Networks
Information Services
Library Cooperation
Library Development
Library Planning
Library Services
Online Systems
Program Development
Reference Services
We Jumped on the Live Reference Band Wagon, and We Love the Ride! Schaake, Glenda Sathan, Eleanor Cooperative Programs Information Networks Information Services Library Cooperation Library Development Library Planning Library Services Online Systems Program Development Reference Services Memorial Hall Library in Andover, Massachusetts wanted to offer live reference service online but with limited resources, they couldn't do it alone. The 24/7 Reference cooperative program administered by the California State Library required Memorial Hall's librarians to monitor only 10 hours a week in return for live reference coverage. Memorial Hall Library developed a marketing plan, and statistics climbed from fewer than 40 to over 100 questions a month. (AEF)
title We Jumped on the Live Reference Band Wagon, and We Love the Ride!
topic Cooperative Programs
Information Networks
Information Services
Library Cooperation
Library Development
Library Planning
Library Services
Online Systems
Program Development
Reference Services
url https://eric.ed.gov/?id=EJ673368