We Jumped on the Live Reference Band Wagon, and We Love the Ride!
Fuente:
ERIC Institute of Education Sciences
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| Auteurs principaux: | , |
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| Format: | Recurso educativo Open Access |
| Langue: | en |
| Publié: |
2003
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| Sujets: | |
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| _version_ | 1867180554000007168 |
|---|---|
| author | Schaake, Glenda Sathan, Eleanor |
| author_facet | Schaake, Glenda Sathan, Eleanor Schaake, Glenda Sathan, Eleanor |
| collection | Education Resources Information Center |
| contents | We Jumped on the Live Reference Band Wagon, and We Love the Ride! Schaake, Glenda Sathan, Eleanor Cooperative Programs Information Networks Information Services Library Cooperation Library Development Library Planning Library Services Online Systems Program Development Reference Services Memorial Hall Library in Andover, Massachusetts wanted to offer live reference service online but with limited resources, they couldn't do it alone. The 24/7 Reference cooperative program administered by the California State Library required Memorial Hall's librarians to monitor only 10 hours a week in return for live reference coverage. Memorial Hall Library developed a marketing plan, and statistics climbed from fewer than 40 to over 100 questions a month. (AEF) |
| format | Recurso educativo Open Access |
| id | eric_EJ673368 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2003 |
| record_format | eric |
| spellingShingle | We Jumped on the Live Reference Band Wagon, and We Love the Ride! Schaake, Glenda Sathan, Eleanor Cooperative Programs Information Networks Information Services Library Cooperation Library Development Library Planning Library Services Online Systems Program Development Reference Services We Jumped on the Live Reference Band Wagon, and We Love the Ride! Schaake, Glenda Sathan, Eleanor Cooperative Programs Information Networks Information Services Library Cooperation Library Development Library Planning Library Services Online Systems Program Development Reference Services Memorial Hall Library in Andover, Massachusetts wanted to offer live reference service online but with limited resources, they couldn't do it alone. The 24/7 Reference cooperative program administered by the California State Library required Memorial Hall's librarians to monitor only 10 hours a week in return for live reference coverage. Memorial Hall Library developed a marketing plan, and statistics climbed from fewer than 40 to over 100 questions a month. (AEF) |
| title | We Jumped on the Live Reference Band Wagon, and We Love the Ride! |
| topic | Cooperative Programs Information Networks Information Services Library Cooperation Library Development Library Planning Library Services Online Systems Program Development Reference Services |
| url | https://eric.ed.gov/?id=EJ673368 |