Guardado en:
Detalles Bibliográficos
Autores principales: Ho, Jeannette, Crowley, Gwyneth H.
Formato: Recurso educativo Open Access
Lenguaje:en
Publicado: 2003
Materias:
Acceso en línea:https://eric.ed.gov/?id=EJ675015
Etiquetas: Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
_version_ 1867180584392982528
author Ho, Jeannette
Crowley, Gwyneth H.
author_facet Ho, Jeannette
Crowley, Gwyneth H.
Ho, Jeannette
Crowley, Gwyneth H.
collection Education Resources Information Center
contents User Perceptions of the "Reliability" of Library Services at Texas A&M University: A Focus Group Study. Ho, Jeannette Crowley, Gwyneth H. Academic Libraries Focus Groups Higher Education Library Catalogs Library Circulation Library Research Library Services Online Catalogs Problems Reliability User Satisfaction (Information) Explored user perceptions of dependability and accuracy of Texas A&M library services through focus groups. Reports user difficulties in locating materials, inaccurate catalog and circulation records, inadequate signage, searching the online catalog, and late notification of interlibrary loan arrivals; and discusses the library's efforts to improve conditions. (Author/LRW)
format Recurso educativo Open Access
id eric_EJ675015
institution ERIC Institute of Education Sciences
language en
publishDate 2003
record_format eric
spellingShingle User Perceptions of the "Reliability" of Library Services at Texas A&M University: A Focus Group Study.
Ho, Jeannette
Crowley, Gwyneth H.
Academic Libraries
Focus Groups
Higher Education
Library Catalogs
Library Circulation
Library Research
Library Services
Online Catalogs
Problems
Reliability
User Satisfaction (Information)
User Perceptions of the "Reliability" of Library Services at Texas A&M University: A Focus Group Study. Ho, Jeannette Crowley, Gwyneth H. Academic Libraries Focus Groups Higher Education Library Catalogs Library Circulation Library Research Library Services Online Catalogs Problems Reliability User Satisfaction (Information) Explored user perceptions of dependability and accuracy of Texas A&M library services through focus groups. Reports user difficulties in locating materials, inaccurate catalog and circulation records, inadequate signage, searching the online catalog, and late notification of interlibrary loan arrivals; and discusses the library's efforts to improve conditions. (Author/LRW)
title User Perceptions of the "Reliability" of Library Services at Texas A&M University: A Focus Group Study.
topic Academic Libraries
Focus Groups
Higher Education
Library Catalogs
Library Circulation
Library Research
Library Services
Online Catalogs
Problems
Reliability
User Satisfaction (Information)
url https://eric.ed.gov/?id=EJ675015