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Dettagli Bibliografici
Autori principali: McKinstry, Jill Morrison, McCracken, Peter
Natura: Recurso educativo Open Access
Lingua:en
Pubblicazione: 2002
Soggetti:
Accesso online:https://eric.ed.gov/?id=EJ675127
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Sommario:
  • Combining Computing and Reference Desks in an Undergraduate Library: A Brilliant Innovation or a Serious Mistake? McKinstry, Jill Morrison McCracken, Peter Academic Libraries Communication (Thought Transfer) Electronic Libraries Higher Education Library Services Reference Services Training Needs Undergraduate Students Work Environment Describes changes in the undergraduate library at the University of Washington that resulted in combining the reference and computer support desks into one service desk. Discusses benefits and drawbacks to the new service and considers training, communication, the librarians' changing work environment, and expanded services. (Author/LRW)