Citazione Stile APA (7a Edizione)

Thompson, B., Cook, C., & Heath, F. (2003). Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study.

Citazione stile Chigago Style (17a edizione)

Thompson, Bruce, Colleen Cook, e Fred Heath. Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study. 2003.

Citatione MLA (9a ed.)

Thompson, Bruce, et al. Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study. 2003.