APA (7th ed.) Citation

Thompson, B., Cook, C., & Heath, F. (2003). Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study.

Chicago Style (17th ed.) Citation

Thompson, Bruce, Colleen Cook, and Fred Heath. Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study. 2003.

MLA (9th ed.) Citation

Thompson, Bruce, et al. Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study. 2003.