Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study.
Fuente:
ERIC Institute of Education Sciences
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| Hauptverfasser: | , , |
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| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
2003
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| _version_ | 1867180993671069696 |
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| author | Thompson, Bruce Cook, Colleen Heath, Fred |
| author_facet | Thompson, Bruce Cook, Colleen Heath, Fred Thompson, Bruce Cook, Colleen Heath, Fred |
| collection | Education Resources Information Center |
| contents | Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study. Thompson, Bruce Cook, Colleen Heath, Fred College Students Evaluation Methods Factor Structure Higher Education Library Services Models Reliability Scores Structural Equation Models Used confirmatory factor analysis to evaluate the score integrity of LibQUALl+, an instrument to measure perceptions of library service quality. Results for 60,027 graduate and undergraduate students suggest that the model implied by LibQUAL is reasonable and invariant across independent samples and fits all three major subgroups of library users. (SLD) |
| format | Recurso educativo Open Access |
| id | eric_EJ678465 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2003 |
| record_format | eric |
| spellingShingle | Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study. Thompson, Bruce Cook, Colleen Heath, Fred College Students Evaluation Methods Factor Structure Higher Education Library Services Models Reliability Scores Structural Equation Models Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study. Thompson, Bruce Cook, Colleen Heath, Fred College Students Evaluation Methods Factor Structure Higher Education Library Services Models Reliability Scores Structural Equation Models Used confirmatory factor analysis to evaluate the score integrity of LibQUALl+, an instrument to measure perceptions of library service quality. Results for 60,027 graduate and undergraduate students suggest that the model implied by LibQUAL is reasonable and invariant across independent samples and fits all three major subgroups of library users. (SLD) |
| title | Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study. |
| topic | College Students Evaluation Methods Factor Structure Higher Education Library Services Models Reliability Scores Structural Equation Models |
| url | https://eric.ed.gov/?id=EJ678465 |