Salvato in:
Dettagli Bibliografici
Autori principali: Thompson, Bruce, Cook, Colleen, Heath, Fred
Natura: Recurso educativo Open Access
Lingua:en
Pubblicazione: 2003
Soggetti:
Accesso online:https://eric.ed.gov/?id=EJ678465
Tags: Aggiungi Tag
Nessun Tag, puoi essere il primo ad aggiungerne!!
Sommario:
  • Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study. Thompson, Bruce Cook, Colleen Heath, Fred College Students Evaluation Methods Factor Structure Higher Education Library Services Models Reliability Scores Structural Equation Models Used confirmatory factor analysis to evaluate the score integrity of LibQUALl+, an instrument to measure perceptions of library service quality. Results for 60,027 graduate and undergraduate students suggest that the model implied by LibQUAL is reasonable and invariant across independent samples and fits all three major subgroups of library users. (SLD)