How Does Your Site Measure Up? If Traffic Is Sparse, It's Time for a Serious Usability Study

Fuente: ERIC Institute of Education Sciences
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Autore principale: Minkel, Walter
Natura: Recurso educativo Open Access
Lingua:en
Pubblicazione: 2004
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author Minkel, Walter
author_facet Minkel, Walter
Minkel, Walter
collection Education Resources Information Center
contents How Does Your Site Measure Up? If Traffic Is Sparse, It's Time for a Serious Usability Study Minkel, Walter Web Sites Libraries Evaluation Methods User Satisfaction (Information) Language Usage Adolescent Attitudes Librarians seldom give enough thought to the needs of potential Web-site visitors. Few librarians, for example, stop to consider how they can make their sites easy to use or more attractive. As a result, many sites have awful color schemes, hard-to-find navigation buttons, inappropriate font sizes, and confusing layouts. No wonder they don't attract much traffic. Lisa Hill did, a Web services librarian at the King County (WA) Library System, ran a website usability study on her library's site. She hired a research firm and, in several sessions, invited 24 site users--both adults and teens--to participate in a usability study. She discovered that it's best to use language that is easily understood by the average person rather than use library jargon. The study is described in this article.
format Recurso educativo Open Access
id eric_EJ702344
institution ERIC Institute of Education Sciences
language en
publishDate 2004
record_format eric
spellingShingle How Does Your Site Measure Up? If Traffic Is Sparse, It's Time for a Serious Usability Study
Minkel, Walter
Web Sites
Libraries
Evaluation Methods
User Satisfaction (Information)
Language Usage
Adolescent Attitudes
How Does Your Site Measure Up? If Traffic Is Sparse, It's Time for a Serious Usability Study Minkel, Walter Web Sites Libraries Evaluation Methods User Satisfaction (Information) Language Usage Adolescent Attitudes Librarians seldom give enough thought to the needs of potential Web-site visitors. Few librarians, for example, stop to consider how they can make their sites easy to use or more attractive. As a result, many sites have awful color schemes, hard-to-find navigation buttons, inappropriate font sizes, and confusing layouts. No wonder they don't attract much traffic. Lisa Hill did, a Web services librarian at the King County (WA) Library System, ran a website usability study on her library's site. She hired a research firm and, in several sessions, invited 24 site users--both adults and teens--to participate in a usability study. She discovered that it's best to use language that is easily understood by the average person rather than use library jargon. The study is described in this article.
title How Does Your Site Measure Up? If Traffic Is Sparse, It's Time for a Serious Usability Study
topic Web Sites
Libraries
Evaluation Methods
User Satisfaction (Information)
Language Usage
Adolescent Attitudes
url https://eric.ed.gov/?id=EJ702344