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| Autore principale: | |
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| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
2004
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| Soggetti: | |
| Accesso online: | https://eric.ed.gov/?id=EJ708038 |
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| _version_ | 1867180553996861440 |
|---|---|
| author | Tenopir, Carol |
| author_facet | Tenopir, Carol Tenopir, Carol |
| collection | Education Resources Information Center |
| contents | Rethinking Virtual Reference Tenopir, Carol Public Libraries Reference Services Library Services Electronic Libraries Library Automation Reference Materials Virtual reference services seem a natural extension of libraries digital collections and the emphasis on access to the library anytime, anywhere. If patrons use the library from home, it makes sense to provide them with person-to-person online reference. The Library of Congress (LC), OCLC, and several large library systems have developed and promoted virtual reference services, which are now offered by thousands of libraries. Recently, however, some virtual reference pioneers are questioning the cost benefits of online reference and recommending caution. This article shares some negatives and alternatives to online reference chatting. |
| format | Recurso educativo Open Access |
| id | eric_EJ708038 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2004 |
| record_format | eric |
| spellingShingle | Rethinking Virtual Reference Tenopir, Carol Public Libraries Reference Services Library Services Electronic Libraries Library Automation Reference Materials Rethinking Virtual Reference Tenopir, Carol Public Libraries Reference Services Library Services Electronic Libraries Library Automation Reference Materials Virtual reference services seem a natural extension of libraries digital collections and the emphasis on access to the library anytime, anywhere. If patrons use the library from home, it makes sense to provide them with person-to-person online reference. The Library of Congress (LC), OCLC, and several large library systems have developed and promoted virtual reference services, which are now offered by thousands of libraries. Recently, however, some virtual reference pioneers are questioning the cost benefits of online reference and recommending caution. This article shares some negatives and alternatives to online reference chatting. |
| title | Rethinking Virtual Reference |
| topic | Public Libraries Reference Services Library Services Electronic Libraries Library Automation Reference Materials |
| url | https://eric.ed.gov/?id=EJ708038 |