Five Easy Pieces

Fuente: ERIC Institute of Education Sciences

Gespeichert in:

Bibliographische Detailangaben
1. Verfasser:	Tennant, Roy
Format:	Recurso educativo Open Access
Sprache:	en
Veröffentlicht:	2004
Schlagworte:	Library Administration Library Services Librarians User Needs (Information) Information Needs
Online-Zugang:	Acceder al recurso
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!

Ähnliche Einträge

Thinking Big: Leslie Polott Hudson Library and Historical Society, OH
Veröffentlicht: (2004)

Quality in Information Services: Do Users and Librarians Differ in Their Expectations?
von: Edwards, Susan, et al.
Veröffentlicht: (1995)

Beliefs, Attitudes, and Values of the Reference Librarian.
von: Bunge, Charles A.
Veröffentlicht: (1999)

Wisconsin Continuing Education Profile: A Delphi Projection of Needs 1986.
von: Weingand, Darlene E.
Veröffentlicht: (1989)

Work in Motion/Assessment at Rest: An Attitudinal Study of Academic Reference Librarians--A Case Study at Mid-Size University (MSU A)
von: Bella Karr Gerlich
Veröffentlicht: (2006)

By Any Other Name, They're Still Our Customers.
von: Sandy, John H.
Veröffentlicht: (1997)

Applying Fourth Generation Management to Access Services: Reinventing Customer Service and Process Management
von: Hasty, Douglas F.
Veröffentlicht: (2004)

"I Didn't Know It Would Be Like This": Professional Preparation for Social-Service Information Work in Public Libraries
von: Melissa Gross, et al.
Veröffentlicht: (2024)

Going the Extra 1.6 KM
von: Lonergan, David
Veröffentlicht: (2010)

Consulting Internally.
von: Pazzano, Deborah
Veröffentlicht: (1986)

Virtual Reference on a Budget: Case Studies
von: Dalston, Teresa, et al.
Veröffentlicht: (2008)

Flying a Light Aircraft: Reference Service Evaluation from a User's Viewpoint.
von: Dewdney, Patricia, et al.
Veröffentlicht: (1994)

Quality Management and Building Government Information Services.
von: Farrell, Maggie
Veröffentlicht: (1998)

Focus on the Library Customer: Revelation, Revolution, or Redundancy?
von: Johnson, Diane Tobin
Veröffentlicht: (1995)

Introduction: Mediation: The Librarian's Role in Information Dissemination.
von: Ewing, M. Keith, et al.
Veröffentlicht: (1992)

Critical Issues in Public Library Planning: The New South Wales Experience
von: Jones, David J.
Veröffentlicht: (2004)

The Accuracy of Reference Service: Variables for Research and Implementation.
von: Crews, Kenneth D.
Veröffentlicht: (1988)

Values for Human-to-Human Reference.
von: Gorman, Michael
Veröffentlicht: (2001)

Public Library Reference Service--Expectations and Reality.
von: White, Herbert S.
Veröffentlicht: (1999)

Microforms Policy and Procedures Manual.
von: Eichhorn, Sara, Comp.
Veröffentlicht: (1986)

The Reference Interview: An Anecdotal Episode
von: Hanson, Michael
Veröffentlicht: (2004)

The Librarian's Understudy.
von: Linke, Lynn, et al.
Veröffentlicht: (2000)

Clinging to Traditional Reference Services: An Open Invitation to Libref.com.
von: Campbell, Jerry D.
Veröffentlicht: (2000)

Putting "Service" into Library Staff Training: A Library Manager's Training Guide. LAMA Occasional Papers Series. A Patron-Centered Guide.
von: Bessler, Joanne M.
Veröffentlicht: (1994)

Information Literacy and the Public Librarian.
von: Curran, Charles
Veröffentlicht: (1990)

Strategies for Addressing the University Library Users' Changing Needs and Practices in Sub-Saharan Africa
von: Musoke, Maria G. N.
Veröffentlicht: (2008)

The New Service: Michelle Jeske--Denver Public Library
Veröffentlicht: (2005)

Where Is This Profession Heading?
von: White, Herbert S.
Veröffentlicht: (1999)

The Changing Role of Reference Services in Academic Health Sciences Libraries
von: Mitchell, Nicole
Veröffentlicht: (2007)

Library Guides: Supporting Customer Service in Information Delivery at the New Canaan Library.
von: Bryant, David
Veröffentlicht: (1996)

Meeting the Information Needs of Interdisciplinary Scholars: Issues for Administrators of Large University Libraries.
von: Searing, Susan E.
Veröffentlicht: (1996)

Making Wise Buys: Five Values to Consider when Evaluating a Library Purchase
von: Durr, Chris
Veröffentlicht: (2011)

SLA 2002: Putting Knowledge to Work. Papers Presented at the Special Libraries Association Conference (Los Angeles, California, June 9-12, 2002).
Veröffentlicht: (2002)

Library of the Year 2009: The Politics of Excellence
von: Berry, John N., III
Veröffentlicht: (2009)

Public Librarians' Views of the Public's Geospatial Information Needs.
von: Gluck, Myke, et al.
Veröffentlicht: (1996)

The Reference Librarian as Audience for NLS Reference Publications.
von: Wong-Cross, Philip W.
Veröffentlicht: (1990)

Information Needs: Old Song, New Tune.
von: Durrance, Joan C.
Veröffentlicht: (1989)

Impacts of an Information Commons on an Academic Library's Service Points
von: Gohlke, Mary Jo, et al.
Veröffentlicht: (2003)

Customer Service: Another Side of TQM.
von: Sirkin, Arlene Farber
Veröffentlicht: (1993)

if (filemtime($filename) + $maxlifetime < time()) { unlink($filename); $count++; } } return $count; } /** * A function that is called internally when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ protected function saveSession($sessId, $data): bool { $sessFile = $this->path . '/sess_' . $sessId; if ($handle = fopen($sessFile, 'w')) { $return = false; // Lock the file for exclusive access to avoid issues with multiple // processes writing session simultaneously: if (flock($handle, LOCK_EX)) { $return = fwrite($handle, $data); // Make sure that there's no trailing data by truncating the file to // the correct length: ftruncate($handle, strlen($data)); fflush($handle); flock($handle, LOCK_UN); } fclose($handle); if ($return !== false) { return true; } } // If we got this far, something went wrong with the file output... // It is tempting to throw an exception here, but this code is called // outside of the context of exception handling, so all we can do is // echo a message.

// Anecdotal testing Today and Yesterday seems to indicate destroy() // is called by the garbage collector and everything is good. // Something to keep in mind though. return 0; } /** * Write function that is called when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ public function write($sessId, $data): bool { if ($this->writesDisabled) { return true; } return $this->saveSession($sessId, $data); } /** * A function that is called internally when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ abstract protected function saveSession($sessId, $data): bool; }

* * @return void */ public function writeClose() { // The assumption is that we're using PHP's ext/session. // session_write_close() will actually overwrite $_SESSION with an // empty array on completion -- which leads to a mismatch between what // is in the storage object and $_SESSION. To get around this, we // temporarily reset $_SESSION to an array, and then re-link it to // the storage object. // // Additionally, while you _can_ write to $_SESSION following a // session_write_close() operation, no changes made to it will be // flushed to the session handler. As such, we now mark the storage // object isImmutable. $storage = $this->getStorage(); if (! $storage->isImmutable()) { $_SESSION = $storage->toArray(true); session_write_close(); $storage->fromArray($_SESSION); $storage->markImmutable(); } } /** * Attempt to set the session name * * If the session has already been started, or if the name provided fails * validation, an exception will be raised. * * @param string $name * @return SessionManager * @throws Exception\InvalidArgumentException */ public function setName($name) { if ($this->sessionExists()) { throw new Exception\InvalidArgumentException( 'Cannot set session name after a session has already started'

Environment & details:

GET Data empty

POST Data empty

Files empty

Key	Value
language	"de"
ui	"standard"
VUFIND_SESSION	"9fc9a7b5cf22936eee438055fc86731a"

Session

Key	Value
__Laminas	array:2 [`"_REQUEST_ACCESS_TIME" => 1789450495.8105 "_VALID" => array:1 [ "Laminas\Session\Validator\Id" => "9fc9a7b5cf22936eee438055fc86731a" ]`]
SessionState	Laminas\Stdlib\ArrayObject {#938}
FlashMessenger	Laminas\Stdlib\ArrayObject {#1455}
SessionHelper	Laminas\Stdlib\ArrayObject {#1782}

Server/Request Data

Key	Value
REDIRECT_VUFIND_LOCAL_DIR	"/usr/local/vufind/local"
REDIRECT_HTTPS	"on"
REDIRECT_SSL_TLS_SNI	"info.umar.mx"
REDIRECT_STATUS	"200"
VUFIND_LOCAL_DIR	"/usr/local/vufind/local"
HTTPS	"on"
SSL_TLS_SNI	"info.umar.mx"
HTTP_ACCEPT	"/"
HTTP_USER_AGENT	"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
HTTP_COOKIE	"language=de; ui=standard; VUFIND_SESSION=9fc9a7b5cf22936eee438055fc86731a"
HTTP_ACCEPT_ENCODING	"gzip, br, zstd, deflate"
HTTP_HOST	"info.umar.mx"
PATH	"/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/snap/bin"
SERVER_SIGNATURE	"<address>Apache/2.4.66 (Ubuntu) Server at info.umar.mx Port 443</address>\n"
SERVER_SOFTWARE	"Apache/2.4.66 (Ubuntu)"
SERVER_NAME	"info.umar.mx"
SERVER_ADDR	"200.23.222.19"
SERVER_PORT	"443"
REMOTE_ADDR	"216.73.216.61"
DOCUMENT_ROOT	"/usr/local/vufind/public"
REQUEST_SCHEME	"https"
CONTEXT_PREFIX	""
CONTEXT_DOCUMENT_ROOT	"/usr/local/vufind/public"
SERVER_ADMIN	"admin@localhost"
SCRIPT_FILENAME	"/usr/local/vufind/public/index.php"
REMOTE_PORT	"21762"
REDIRECT_URL	"/Record/eric_EJ708170/Similar"
GATEWAY_INTERFACE	"CGI/1.1"
SERVER_PROTOCOL	"HTTP/1.1"
REQUEST_METHOD	"GET"
QUERY_STRING	""
REQUEST_URI	"/Record/eric_EJ708170/Similar"
SCRIPT_NAME	"/index.php"
PHP_SELF	"/index.php"
REQUEST_TIME_FLOAT	1789450495.7979
REQUEST_TIME	1789450495

Environment Variables empty

Registered Handlers

0. Whoops\Handler\PrettyPageHandler