Concurrent Validity of LibQUAL+[TM] Scores: What Do LibQUAL+[TM] Scores Measure?
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ERIC Institute of Education Sciences
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| Main Authors: | , , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2005
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| _version_ | 1867181329633771520 |
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| author | Thompson, Bruce Cook, Colleen Kyrillidou, Martha |
| author_facet | Thompson, Bruce Cook, Colleen Kyrillidou, Martha Thompson, Bruce Cook, Colleen Kyrillidou, Martha |
| collection | Education Resources Information Center |
| contents | Concurrent Validity of LibQUAL+[TM] Scores: What Do LibQUAL+[TM] Scores Measure? Thompson, Bruce Cook, Colleen Kyrillidou, Martha Higher Education College Students College Faculty Test Validity Protocol Analysis Library Services Information Technology Scores User Satisfaction (Information) The present study investigated the validity of LibQUAL+[TM] scores, and specifically how total and subscale LibQUAL+[TM] scores are associated with self-reported, library-related satisfaction and outcomes scores. Participants included 88,664 students and faculty who completed the American English (n[AE] = 69,494) or the British English (n[BE] = 19,170) LibQUAL+[TM] language versions in the 2004 data collection cycle. Results suggest that LibQUAL+[TM] scores primarily measure satisfaction rather than outcomes. |
| format | Recurso educativo Open Access |
| id | eric_EJ724485 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2005 |
| record_format | eric |
| spellingShingle | Concurrent Validity of LibQUAL+[TM] Scores: What Do LibQUAL+[TM] Scores Measure? Thompson, Bruce Cook, Colleen Kyrillidou, Martha Higher Education College Students College Faculty Test Validity Protocol Analysis Library Services Information Technology Scores User Satisfaction (Information) Concurrent Validity of LibQUAL+[TM] Scores: What Do LibQUAL+[TM] Scores Measure? Thompson, Bruce Cook, Colleen Kyrillidou, Martha Higher Education College Students College Faculty Test Validity Protocol Analysis Library Services Information Technology Scores User Satisfaction (Information) The present study investigated the validity of LibQUAL+[TM] scores, and specifically how total and subscale LibQUAL+[TM] scores are associated with self-reported, library-related satisfaction and outcomes scores. Participants included 88,664 students and faculty who completed the American English (n[AE] = 69,494) or the British English (n[BE] = 19,170) LibQUAL+[TM] language versions in the 2004 data collection cycle. Results suggest that LibQUAL+[TM] scores primarily measure satisfaction rather than outcomes. |
| title | Concurrent Validity of LibQUAL+[TM] Scores: What Do LibQUAL+[TM] Scores Measure? |
| topic | Higher Education College Students College Faculty Test Validity Protocol Analysis Library Services Information Technology Scores User Satisfaction (Information) |
| url | https://eric.ed.gov/?id=EJ724485 |