Complaining Behavior of Academic Library Users in South Korea
Fuente:
ERIC Institute of Education Sciences
Enregistré dans:
| Auteur principal: | Oh, Dong-Geun |
|---|---|
| Format: | Recurso educativo Open Access |
| Langue: | en |
| Publié: |
2004
|
| Sujets: | |
| Accès en ligne: | |
| Tags: |
Ajouter un tag
Pas de tags, Soyez le premier à ajouter un tag!
|
Documents similaires
Achieving University Libraries User Loyalty through User Satisfaction: The Role of Service Quality
par: Twum, Kojo Kakra, et autres
Publié: (2022)
par: Twum, Kojo Kakra, et autres
Publié: (2022)
Users' Emotional and Material Satisfaction at the Micro/Macro Levels in an Academic Library
par: Fei Yu
Publié: (2006)
par: Fei Yu
Publié: (2006)
Scholars' Satisfaction with Digital Library Collection and Gaps in the Provision of Effective Information Resources and Services: A Pakistani Perspective
par: Khan, Amjid, et autres
Publié: (2014)
par: Khan, Amjid, et autres
Publié: (2014)
Study on the Realization of Information Rights of University Library Users from the Perspective of Smart Service Quality Evaluation
par: Xiaojun Xu, et autres
Publié: (2024)
par: Xiaojun Xu, et autres
Publié: (2024)
Improving Library Users' Perceived Quality, Satisfaction and Loyalty: An Integrated Measurement and Management System.
par: Martensen, Anne, et autres
Publié: (2003)
par: Martensen, Anne, et autres
Publié: (2003)
Exploring Analytical Tools in the Optimization of Library Information and Instruction Services
par: Pawel Marzec, et autres
Publié: (2025)
par: Pawel Marzec, et autres
Publié: (2025)
A Historical Perspective: The Root Cause for the Underdevelopment of User Services in Chinese Academic Libraries
par: Liao, Jing
Publié: (2004)
par: Liao, Jing
Publié: (2004)
Research Support through the Lens of University Library Spaces in the Indian Context
par: Fathima Azra Fazal, et autres
Publié: (2025)
par: Fathima Azra Fazal, et autres
Publié: (2025)
Information-Seeking Behavior of Andrews University's Distance Learners
par: Oliveira, Silas M., et autres
Publié: (2022)
par: Oliveira, Silas M., et autres
Publié: (2022)
International Students' Experiences of University Libraries and Librarians
par: Hughes, Hilary
Publié: (2010)
par: Hughes, Hilary
Publié: (2010)
Teaching and User Satisfaction in an Academic Chat Reference Consortium
par: Barrett, Kathryn, et autres
Publié: (2020)
par: Barrett, Kathryn, et autres
Publié: (2020)
A Logistics Book Hidden in a Linguistics Library Shelf: A Qualitative Examination of How Resource Constraints Manifest in Library Operations
par: Raphael Aryee, et autres
Publié: (2025)
par: Raphael Aryee, et autres
Publié: (2025)
Users' Hierarchical Perspectives on Library Service Quality: A "LibQUAL+" Study.
par: Cook, Colleen, et autres
Publié: (2001)
par: Cook, Colleen, et autres
Publié: (2001)
Edmonton Public Library, 1989 User Survey.
par: Gajerski, B.
Publié: (1989)
par: Gajerski, B.
Publié: (1989)
The Customer Is Always Right: What the Business World Can Teach Us about Problem Patrons.
par: Jackson, Rebecca
Publié: (2002)
par: Jackson, Rebecca
Publié: (2002)
System Statuses in Academic Libraries: Increasing Transparency and Improving the User Experience
par: Puzier, Lauren M., et autres
Publié: (2022)
par: Puzier, Lauren M., et autres
Publié: (2022)
Assessing Users Satisfaction with Web Digital Library: The Case of Universiti Teknologi MARA
par: Masrek, Mohamad Noorman, et autres
Publié: (2016)
par: Masrek, Mohamad Noorman, et autres
Publié: (2016)
Are Libraries up to the Task? Bridging the Gap between Libraries and Distance-Learning Students in Ghana
par: Atuase, Diana, et autres
Publié: (2023)
par: Atuase, Diana, et autres
Publié: (2023)
From Industry to Higher Education and Libraries: Building the Fast Response Library (FRL).
par: Apostolou, A. S., et autres
Publié: (1999)
par: Apostolou, A. S., et autres
Publié: (1999)
Internet Access and End-User Needs: Computer Use in an Academic Library.
par: Schwartz, Jennifer
Publié: (2002)
par: Schwartz, Jennifer
Publié: (2002)
Improving Open Access Discovery for Academic Library Users. OCLC Research Report
par: Ixchel M. Faniel, et autres
Publié: (2024)
par: Ixchel M. Faniel, et autres
Publié: (2024)
Perceptions of Cataloguers and End-Users towards Bilingual Authority Files.
par: Abdoulaye, Kaba
Publié: (2002)
par: Abdoulaye, Kaba
Publié: (2002)
Hidden Perceptions: Edmonton Gay Males and the Edmonton Public Library.
par: Joyce, Steven, et autres
Publié: (1997)
par: Joyce, Steven, et autres
Publié: (1997)
Managing Service Quality with the Balanced Scorecard.
par: Poll, Roswitha
Publié: (2001)
par: Poll, Roswitha
Publié: (2001)
Empirical Analysis of Undergraduates' Satisfaction with Access to the University Library Websites
par: Adeyinka, Tella
Publié: (2019)
par: Adeyinka, Tella
Publié: (2019)
User Expectations in Higher Education Library Services in Nigeria: A Librarian's View.
par: Ononogbo, R. U.
Publié: (1994)
par: Ononogbo, R. U.
Publié: (1994)
Do They Really Know What They Need? Prototypes and Different Research Methods as a Means of Testing Students' Feedback -- A Case-Study
par: Frank, Ninon Franziska, et autres
Publié: (2020)
par: Frank, Ninon Franziska, et autres
Publié: (2020)
Fragebogen zur Benutzerforschung. (Questionnaire for a Library User Study.) Report UBTUW-85-009.
par: Oberhauser, Otto, et autres
Publié: (1985)
par: Oberhauser, Otto, et autres
Publié: (1985)
Comparative Measurement of Book Availability in Academic Libraries.
par: Rehman, Sajjad Ur, et autres
Publié: (1993)
par: Rehman, Sajjad Ur, et autres
Publié: (1993)
Library Users' Service Desires: A LibQUAL+ Study
par: Thompson, Bruce, et autres
Publié: (2008)
par: Thompson, Bruce, et autres
Publié: (2008)
Transforming the University Library One Step at a Time: A Ten Year LibQUAL + Review
par: McCaffrey, Ciara
Publié: (2019)
par: McCaffrey, Ciara
Publié: (2019)
Measuring Service Quality: From Theory into Practice.
par: Calvert, Philip J.
Publié: (1997)
par: Calvert, Philip J.
Publié: (1997)
Organizing the Library to Suit the Undergraduates' Information Gathering Behavior at the Tel-Hai Academic College in Israel
par: Chai, Iris
Publié: (2007)
par: Chai, Iris
Publié: (2007)
FindIt@Flinders: User Experiences of the Primo Discovery Search Solution
par: Jarrett, Kylie
Publié: (2012)
par: Jarrett, Kylie
Publié: (2012)
User Preferences in Reference Services: Virtual Reference and Academic Libraries
par: Cummings, Joel, et autres
Publié: (2007)
par: Cummings, Joel, et autres
Publié: (2007)
A Study of Public Library Users in Some Countries of Latin America and the Caribbean.
par: Guevara, Alvaro Agudo
Publié: (1985)
par: Guevara, Alvaro Agudo
Publié: (1985)
Strategies for Addressing the University Library Users' Changing Needs and Practices in Sub-Saharan Africa
par: Musoke, Maria G. N.
Publié: (2008)
par: Musoke, Maria G. N.
Publié: (2008)
Getting More Value from the LibQUAL+® Survey: The Merits of Qualitative Analysis and Importance-Satisfaction Matrices in Assessing Library Patron Comments
par: Detlor, Brian, et autres
Publié: (2015)
par: Detlor, Brian, et autres
Publié: (2015)
Reading Minds: Adding Value to Services at the State Library of New South Wales.
par: Burgess, Kerrie, et autres
Publié: (2000)
par: Burgess, Kerrie, et autres
Publié: (2000)
Desperate Times Call for Desperate Measures: A Comparative Analysis of Services between Traditional and Distance Libraries in COVID-19 Era
par: Papachristopoulos, Leonidas, et autres
Publié: (2023)
par: Papachristopoulos, Leonidas, et autres
Publié: (2023)
Documents similaires
-
Achieving University Libraries User Loyalty through User Satisfaction: The Role of Service Quality
par: Twum, Kojo Kakra, et autres
Publié: (2022) -
Users' Emotional and Material Satisfaction at the Micro/Macro Levels in an Academic Library
par: Fei Yu
Publié: (2006) -
Scholars' Satisfaction with Digital Library Collection and Gaps in the Provision of Effective Information Resources and Services: A Pakistani Perspective
par: Khan, Amjid, et autres
Publié: (2014) -
Study on the Realization of Information Rights of University Library Users from the Perspective of Smart Service Quality Evaluation
par: Xiaojun Xu, et autres
Publié: (2024) -
Improving Library Users' Perceived Quality, Satisfaction and Loyalty: An Integrated Measurement and Management System.
par: Martensen, Anne, et autres
Publié: (2003)