Complaining Behavior of Academic Library Users in South Korea
Fuente:
ERIC Institute of Education Sciences
Guardado en:
| Autor principal: | Oh, Dong-Geun |
|---|---|
| Formato: | Recurso educativo Open Access |
| Lenguaje: | en |
| Publicado: |
2004
|
| Materias: | |
| Acceso en línea: | |
| Etiquetas: |
Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
|
Ejemplares similares
Achieving University Libraries User Loyalty through User Satisfaction: The Role of Service Quality
por: Twum, Kojo Kakra, et al.
Publicado: (2022)
por: Twum, Kojo Kakra, et al.
Publicado: (2022)
Users' Emotional and Material Satisfaction at the Micro/Macro Levels in an Academic Library
por: Fei Yu
Publicado: (2006)
por: Fei Yu
Publicado: (2006)
Scholars' Satisfaction with Digital Library Collection and Gaps in the Provision of Effective Information Resources and Services: A Pakistani Perspective
por: Khan, Amjid, et al.
Publicado: (2014)
por: Khan, Amjid, et al.
Publicado: (2014)
Study on the Realization of Information Rights of University Library Users from the Perspective of Smart Service Quality Evaluation
por: Xiaojun Xu, et al.
Publicado: (2024)
por: Xiaojun Xu, et al.
Publicado: (2024)
Improving Library Users' Perceived Quality, Satisfaction and Loyalty: An Integrated Measurement and Management System.
por: Martensen, Anne, et al.
Publicado: (2003)
por: Martensen, Anne, et al.
Publicado: (2003)
Exploring Analytical Tools in the Optimization of Library Information and Instruction Services
por: Pawel Marzec, et al.
Publicado: (2025)
por: Pawel Marzec, et al.
Publicado: (2025)
A Historical Perspective: The Root Cause for the Underdevelopment of User Services in Chinese Academic Libraries
por: Liao, Jing
Publicado: (2004)
por: Liao, Jing
Publicado: (2004)
Research Support through the Lens of University Library Spaces in the Indian Context
por: Fathima Azra Fazal, et al.
Publicado: (2025)
por: Fathima Azra Fazal, et al.
Publicado: (2025)
Information-Seeking Behavior of Andrews University's Distance Learners
por: Oliveira, Silas M., et al.
Publicado: (2022)
por: Oliveira, Silas M., et al.
Publicado: (2022)
International Students' Experiences of University Libraries and Librarians
por: Hughes, Hilary
Publicado: (2010)
por: Hughes, Hilary
Publicado: (2010)
Teaching and User Satisfaction in an Academic Chat Reference Consortium
por: Barrett, Kathryn, et al.
Publicado: (2020)
por: Barrett, Kathryn, et al.
Publicado: (2020)
A Logistics Book Hidden in a Linguistics Library Shelf: A Qualitative Examination of How Resource Constraints Manifest in Library Operations
por: Raphael Aryee, et al.
Publicado: (2025)
por: Raphael Aryee, et al.
Publicado: (2025)
Users' Hierarchical Perspectives on Library Service Quality: A "LibQUAL+" Study.
por: Cook, Colleen, et al.
Publicado: (2001)
por: Cook, Colleen, et al.
Publicado: (2001)
Edmonton Public Library, 1989 User Survey.
por: Gajerski, B.
Publicado: (1989)
por: Gajerski, B.
Publicado: (1989)
The Customer Is Always Right: What the Business World Can Teach Us about Problem Patrons.
por: Jackson, Rebecca
Publicado: (2002)
por: Jackson, Rebecca
Publicado: (2002)
System Statuses in Academic Libraries: Increasing Transparency and Improving the User Experience
por: Puzier, Lauren M., et al.
Publicado: (2022)
por: Puzier, Lauren M., et al.
Publicado: (2022)
Assessing Users Satisfaction with Web Digital Library: The Case of Universiti Teknologi MARA
por: Masrek, Mohamad Noorman, et al.
Publicado: (2016)
por: Masrek, Mohamad Noorman, et al.
Publicado: (2016)
Are Libraries up to the Task? Bridging the Gap between Libraries and Distance-Learning Students in Ghana
por: Atuase, Diana, et al.
Publicado: (2023)
por: Atuase, Diana, et al.
Publicado: (2023)
From Industry to Higher Education and Libraries: Building the Fast Response Library (FRL).
por: Apostolou, A. S., et al.
Publicado: (1999)
por: Apostolou, A. S., et al.
Publicado: (1999)
Internet Access and End-User Needs: Computer Use in an Academic Library.
por: Schwartz, Jennifer
Publicado: (2002)
por: Schwartz, Jennifer
Publicado: (2002)
Improving Open Access Discovery for Academic Library Users. OCLC Research Report
por: Ixchel M. Faniel, et al.
Publicado: (2024)
por: Ixchel M. Faniel, et al.
Publicado: (2024)
Perceptions of Cataloguers and End-Users towards Bilingual Authority Files.
por: Abdoulaye, Kaba
Publicado: (2002)
por: Abdoulaye, Kaba
Publicado: (2002)
Hidden Perceptions: Edmonton Gay Males and the Edmonton Public Library.
por: Joyce, Steven, et al.
Publicado: (1997)
por: Joyce, Steven, et al.
Publicado: (1997)
Managing Service Quality with the Balanced Scorecard.
por: Poll, Roswitha
Publicado: (2001)
por: Poll, Roswitha
Publicado: (2001)
Empirical Analysis of Undergraduates' Satisfaction with Access to the University Library Websites
por: Adeyinka, Tella
Publicado: (2019)
por: Adeyinka, Tella
Publicado: (2019)
User Expectations in Higher Education Library Services in Nigeria: A Librarian's View.
por: Ononogbo, R. U.
Publicado: (1994)
por: Ononogbo, R. U.
Publicado: (1994)
Do They Really Know What They Need? Prototypes and Different Research Methods as a Means of Testing Students' Feedback -- A Case-Study
por: Frank, Ninon Franziska, et al.
Publicado: (2020)
por: Frank, Ninon Franziska, et al.
Publicado: (2020)
Fragebogen zur Benutzerforschung. (Questionnaire for a Library User Study.) Report UBTUW-85-009.
por: Oberhauser, Otto, et al.
Publicado: (1985)
por: Oberhauser, Otto, et al.
Publicado: (1985)
Comparative Measurement of Book Availability in Academic Libraries.
por: Rehman, Sajjad Ur, et al.
Publicado: (1993)
por: Rehman, Sajjad Ur, et al.
Publicado: (1993)
Library Users' Service Desires: A LibQUAL+ Study
por: Thompson, Bruce, et al.
Publicado: (2008)
por: Thompson, Bruce, et al.
Publicado: (2008)
Transforming the University Library One Step at a Time: A Ten Year LibQUAL + Review
por: McCaffrey, Ciara
Publicado: (2019)
por: McCaffrey, Ciara
Publicado: (2019)
Measuring Service Quality: From Theory into Practice.
por: Calvert, Philip J.
Publicado: (1997)
por: Calvert, Philip J.
Publicado: (1997)
Organizing the Library to Suit the Undergraduates' Information Gathering Behavior at the Tel-Hai Academic College in Israel
por: Chai, Iris
Publicado: (2007)
por: Chai, Iris
Publicado: (2007)
FindIt@Flinders: User Experiences of the Primo Discovery Search Solution
por: Jarrett, Kylie
Publicado: (2012)
por: Jarrett, Kylie
Publicado: (2012)
User Preferences in Reference Services: Virtual Reference and Academic Libraries
por: Cummings, Joel, et al.
Publicado: (2007)
por: Cummings, Joel, et al.
Publicado: (2007)
A Study of Public Library Users in Some Countries of Latin America and the Caribbean.
por: Guevara, Alvaro Agudo
Publicado: (1985)
por: Guevara, Alvaro Agudo
Publicado: (1985)
Strategies for Addressing the University Library Users' Changing Needs and Practices in Sub-Saharan Africa
por: Musoke, Maria G. N.
Publicado: (2008)
por: Musoke, Maria G. N.
Publicado: (2008)
Getting More Value from the LibQUAL+® Survey: The Merits of Qualitative Analysis and Importance-Satisfaction Matrices in Assessing Library Patron Comments
por: Detlor, Brian, et al.
Publicado: (2015)
por: Detlor, Brian, et al.
Publicado: (2015)
Reading Minds: Adding Value to Services at the State Library of New South Wales.
por: Burgess, Kerrie, et al.
Publicado: (2000)
por: Burgess, Kerrie, et al.
Publicado: (2000)
Desperate Times Call for Desperate Measures: A Comparative Analysis of Services between Traditional and Distance Libraries in COVID-19 Era
por: Papachristopoulos, Leonidas, et al.
Publicado: (2023)
por: Papachristopoulos, Leonidas, et al.
Publicado: (2023)
Ejemplares similares
-
Achieving University Libraries User Loyalty through User Satisfaction: The Role of Service Quality
por: Twum, Kojo Kakra, et al.
Publicado: (2022) -
Users' Emotional and Material Satisfaction at the Micro/Macro Levels in an Academic Library
por: Fei Yu
Publicado: (2006) -
Scholars' Satisfaction with Digital Library Collection and Gaps in the Provision of Effective Information Resources and Services: A Pakistani Perspective
por: Khan, Amjid, et al.
Publicado: (2014) -
Study on the Realization of Information Rights of University Library Users from the Perspective of Smart Service Quality Evaluation
por: Xiaojun Xu, et al.
Publicado: (2024) -
Improving Library Users' Perceived Quality, Satisfaction and Loyalty: An Integrated Measurement and Management System.
por: Martensen, Anne, et al.
Publicado: (2003)