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| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2004
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ750480 |
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| _version_ | 1867180659051593728 |
|---|---|
| author | Lupien, Pascal |
| author_facet | Lupien, Pascal Lupien, Pascal |
| collection | Education Resources Information Center |
| contents | Bilingual Virtual Reference: It's Better than Searching the Open Web Lupien, Pascal Library Services Library Development Program Descriptions Computer Software Selection Intercultural Communication Computer Interfaces Bilingualism Online Systems Case Studies Academic Libraries Online library services have been mostly available uniquely in English. To serve the diverse communities that uses library services, a growing number of libraries have been investigating the ins and outs of offering virtual reference in languages other than English. Developing this kind of service in languages spoken by various library user groups involves a special set of challenges that must be addressed, from selecting virtual reference software that offers user-friendly interfaces in other languages to securing the services of bilingual personnel. In this article, the author describes how they implemented an online bilingual library service at the Ward Chipman Library in University of New Brunswick's Saint John campus. |
| format | Recurso educativo Open Access |
| id | eric_EJ750480 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2004 |
| record_format | eric |
| spellingShingle | Bilingual Virtual Reference: It's Better than Searching the Open Web Lupien, Pascal Library Services Library Development Program Descriptions Computer Software Selection Intercultural Communication Computer Interfaces Bilingualism Online Systems Case Studies Academic Libraries Bilingual Virtual Reference: It's Better than Searching the Open Web Lupien, Pascal Library Services Library Development Program Descriptions Computer Software Selection Intercultural Communication Computer Interfaces Bilingualism Online Systems Case Studies Academic Libraries Online library services have been mostly available uniquely in English. To serve the diverse communities that uses library services, a growing number of libraries have been investigating the ins and outs of offering virtual reference in languages other than English. Developing this kind of service in languages spoken by various library user groups involves a special set of challenges that must be addressed, from selecting virtual reference software that offers user-friendly interfaces in other languages to securing the services of bilingual personnel. In this article, the author describes how they implemented an online bilingual library service at the Ward Chipman Library in University of New Brunswick's Saint John campus. |
| title | Bilingual Virtual Reference: It's Better than Searching the Open Web |
| topic | Library Services Library Development Program Descriptions Computer Software Selection Intercultural Communication Computer Interfaces Bilingualism Online Systems Case Studies Academic Libraries |
| url | https://eric.ed.gov/?id=EJ750480 |