Mission IM-Possible: Starting an Instant Message Reference Service Using Trillian

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Authors:	Ciocco, Ronalee, Huff, Alice
Format:	Recurso educativo Open Access
Language:	en
Published:	2007
Subjects:	Library Services Reference Services Libraries Surveys Online Systems Web Sites Electronic Mail Computer Mediated Communication
Online Access:	Acceder al recurso
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Internet

https://eric.ed.gov/?id=EJ750593