The Relationship between Cultural Diversity and User Needs in Virtual Reference Services
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ERIC Institute of Education Sciences
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| Hauptverfasser: | , |
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| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
2007
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| _version_ | 1867180985795215360 |
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| author | Shachaf, Pnina Snyder, Mary |
| author_facet | Shachaf, Pnina Snyder, Mary Shachaf, Pnina Snyder, Mary |
| collection | Education Resources Information Center |
| contents | The Relationship between Cultural Diversity and User Needs in Virtual Reference Services Shachaf, Pnina Snyder, Mary Cultural Pluralism Reference Services Content Analysis Academic Libraries Computer Mediated Communication African Americans Whites Library Research While the racial diversity of academic library users continues to grow, research on the effects of this diversity remains scarce. This study looks at similarities and differences between non-traditional Caucasian and African American library users through content analysis of ninety-four virtual reference transactions. |
| format | Recurso educativo Open Access |
| id | eric_EJ762757 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2007 |
| record_format | eric |
| spellingShingle | The Relationship between Cultural Diversity and User Needs in Virtual Reference Services Shachaf, Pnina Snyder, Mary Cultural Pluralism Reference Services Content Analysis Academic Libraries Computer Mediated Communication African Americans Whites Library Research The Relationship between Cultural Diversity and User Needs in Virtual Reference Services Shachaf, Pnina Snyder, Mary Cultural Pluralism Reference Services Content Analysis Academic Libraries Computer Mediated Communication African Americans Whites Library Research While the racial diversity of academic library users continues to grow, research on the effects of this diversity remains scarce. This study looks at similarities and differences between non-traditional Caucasian and African American library users through content analysis of ninety-four virtual reference transactions. |
| title | The Relationship between Cultural Diversity and User Needs in Virtual Reference Services |
| topic | Cultural Pluralism Reference Services Content Analysis Academic Libraries Computer Mediated Communication African Americans Whites Library Research |
| url | https://eric.ed.gov/?id=EJ762757 |