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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2007
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ765663 |
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| _version_ | 1867180574741889024 |
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| author | Bernstein, Joan E. |
| author_facet | Bernstein, Joan E. Bernstein, Joan E. |
| collection | Education Resources Information Center |
| contents | Train Employees and Officials to be Ready for Privacy Challenges Bernstein, Joan E. Professional Personnel Confidentiality Library Personnel Library Administration Privacy Confidential Records Library Services Users (Information) Law Enforcement Library Policy Staff Development In this article, the author recounts her experience in 2005 as a library director at the Mount Laurel Library in New Jersey. She thought her people at the library were in fairly good shape in terms of the professional staff's understanding of the confidentiality rules governing their customer information. However, she was wrong. This was driven home by a series of events--thankfully, unusual ones--that occurred that spring. Reflecting back some two years later, she thinks that there were several key lessons to be learned from the experience. The lessons relate to library customer information contained in automated records and to personal beliefs, human emotions, and motivations. She also realizes that one can never overestimate the need for preparation and planning to be ready to deal with authorities when they are in search of someone's confidential library data. |
| format | Recurso educativo Open Access |
| id | eric_EJ765663 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2007 |
| record_format | eric |
| spellingShingle | Train Employees and Officials to be Ready for Privacy Challenges Bernstein, Joan E. Professional Personnel Confidentiality Library Personnel Library Administration Privacy Confidential Records Library Services Users (Information) Law Enforcement Library Policy Staff Development Train Employees and Officials to be Ready for Privacy Challenges Bernstein, Joan E. Professional Personnel Confidentiality Library Personnel Library Administration Privacy Confidential Records Library Services Users (Information) Law Enforcement Library Policy Staff Development In this article, the author recounts her experience in 2005 as a library director at the Mount Laurel Library in New Jersey. She thought her people at the library were in fairly good shape in terms of the professional staff's understanding of the confidentiality rules governing their customer information. However, she was wrong. This was driven home by a series of events--thankfully, unusual ones--that occurred that spring. Reflecting back some two years later, she thinks that there were several key lessons to be learned from the experience. The lessons relate to library customer information contained in automated records and to personal beliefs, human emotions, and motivations. She also realizes that one can never overestimate the need for preparation and planning to be ready to deal with authorities when they are in search of someone's confidential library data. |
| title | Train Employees and Officials to be Ready for Privacy Challenges |
| topic | Professional Personnel Confidentiality Library Personnel Library Administration Privacy Confidential Records Library Services Users (Information) Law Enforcement Library Policy Staff Development |
| url | https://eric.ed.gov/?id=EJ765663 |