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| Main Authors: | , , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2007
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ786538 |
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| _version_ | 1867180963990077440 |
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| author | Marshall, Ann Burns, Vicki Briden, Judi |
| author_facet | Marshall, Ann Burns, Vicki Briden, Judi Marshall, Ann Burns, Vicki Briden, Judi |
| collection | Education Resources Information Center |
| contents | Know Your Students: Rochester's Two-Year Ethnographic Study Reveals What Students Do on Campus and How the Library Fits In Marshall, Ann Burns, Vicki Briden, Judi Ethnography Academic Libraries Reference Services Internet Librarians Undergraduate Students Library Skills Users (Information) Library Instruction In this article, the authors discuss how the University of Rochester's two-year ethnographic study reveals what students do on campus and how the library fits in. Under Nancy Fried Foster's guidance, teams of librarians and staff conducted a two-year investigation. The goal: to improve the libraries' reference services, facilities, and web pages to better meet the needs of their undergraduates. Ethnographic methods provide new approaches for listening, asking questions, and observing. After initial planning and forming a project team, they sought permission to conduct the research from their university's Research Subjects Review Board, which requires high sensitivity to confidentiality and informed student consent. Team members practiced ethnographic techniques by doing observation exercises and videotaping interviews conducted by Foster. Later, they used additional methods to help answer other questions that arose during their research. |
| format | Recurso educativo Open Access |
| id | eric_EJ786538 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2007 |
| record_format | eric |
| spellingShingle | Know Your Students: Rochester's Two-Year Ethnographic Study Reveals What Students Do on Campus and How the Library Fits In Marshall, Ann Burns, Vicki Briden, Judi Ethnography Academic Libraries Reference Services Internet Librarians Undergraduate Students Library Skills Users (Information) Library Instruction Know Your Students: Rochester's Two-Year Ethnographic Study Reveals What Students Do on Campus and How the Library Fits In Marshall, Ann Burns, Vicki Briden, Judi Ethnography Academic Libraries Reference Services Internet Librarians Undergraduate Students Library Skills Users (Information) Library Instruction In this article, the authors discuss how the University of Rochester's two-year ethnographic study reveals what students do on campus and how the library fits in. Under Nancy Fried Foster's guidance, teams of librarians and staff conducted a two-year investigation. The goal: to improve the libraries' reference services, facilities, and web pages to better meet the needs of their undergraduates. Ethnographic methods provide new approaches for listening, asking questions, and observing. After initial planning and forming a project team, they sought permission to conduct the research from their university's Research Subjects Review Board, which requires high sensitivity to confidentiality and informed student consent. Team members practiced ethnographic techniques by doing observation exercises and videotaping interviews conducted by Foster. Later, they used additional methods to help answer other questions that arose during their research. |
| title | Know Your Students: Rochester's Two-Year Ethnographic Study Reveals What Students Do on Campus and How the Library Fits In |
| topic | Ethnography Academic Libraries Reference Services Internet Librarians Undergraduate Students Library Skills Users (Information) Library Instruction |
| url | https://eric.ed.gov/?id=EJ786538 |