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Main Authors: Marshall, Ann, Burns, Vicki, Briden, Judi
Format: Recurso educativo Open Access
Language:en
Published: 2007
Subjects:
Online Access:https://eric.ed.gov/?id=EJ786538
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author Marshall, Ann
Burns, Vicki
Briden, Judi
author_facet Marshall, Ann
Burns, Vicki
Briden, Judi
Marshall, Ann
Burns, Vicki
Briden, Judi
collection Education Resources Information Center
contents Know Your Students: Rochester's Two-Year Ethnographic Study Reveals What Students Do on Campus and How the Library Fits In Marshall, Ann Burns, Vicki Briden, Judi Ethnography Academic Libraries Reference Services Internet Librarians Undergraduate Students Library Skills Users (Information) Library Instruction In this article, the authors discuss how the University of Rochester's two-year ethnographic study reveals what students do on campus and how the library fits in. Under Nancy Fried Foster's guidance, teams of librarians and staff conducted a two-year investigation. The goal: to improve the libraries' reference services, facilities, and web pages to better meet the needs of their undergraduates. Ethnographic methods provide new approaches for listening, asking questions, and observing. After initial planning and forming a project team, they sought permission to conduct the research from their university's Research Subjects Review Board, which requires high sensitivity to confidentiality and informed student consent. Team members practiced ethnographic techniques by doing observation exercises and videotaping interviews conducted by Foster. Later, they used additional methods to help answer other questions that arose during their research.
format Recurso educativo Open Access
id eric_EJ786538
institution ERIC Institute of Education Sciences
language en
publishDate 2007
record_format eric
spellingShingle Know Your Students: Rochester's Two-Year Ethnographic Study Reveals What Students Do on Campus and How the Library Fits In
Marshall, Ann
Burns, Vicki
Briden, Judi
Ethnography
Academic Libraries
Reference Services
Internet
Librarians
Undergraduate Students
Library Skills
Users (Information)
Library Instruction
Know Your Students: Rochester's Two-Year Ethnographic Study Reveals What Students Do on Campus and How the Library Fits In Marshall, Ann Burns, Vicki Briden, Judi Ethnography Academic Libraries Reference Services Internet Librarians Undergraduate Students Library Skills Users (Information) Library Instruction In this article, the authors discuss how the University of Rochester's two-year ethnographic study reveals what students do on campus and how the library fits in. Under Nancy Fried Foster's guidance, teams of librarians and staff conducted a two-year investigation. The goal: to improve the libraries' reference services, facilities, and web pages to better meet the needs of their undergraduates. Ethnographic methods provide new approaches for listening, asking questions, and observing. After initial planning and forming a project team, they sought permission to conduct the research from their university's Research Subjects Review Board, which requires high sensitivity to confidentiality and informed student consent. Team members practiced ethnographic techniques by doing observation exercises and videotaping interviews conducted by Foster. Later, they used additional methods to help answer other questions that arose during their research.
title Know Your Students: Rochester's Two-Year Ethnographic Study Reveals What Students Do on Campus and How the Library Fits In
topic Ethnography
Academic Libraries
Reference Services
Internet
Librarians
Undergraduate Students
Library Skills
Users (Information)
Library Instruction
url https://eric.ed.gov/?id=EJ786538