Imagen de Portada

Improving Library Service Quality to Graduate Students: LibQual+[TM] Survey Results in a Practical Setting

Fuente: ERIC Institute of Education Sciences

Guardado en:

Detalles Bibliográficos
Autores principales:	Jankowska, Maria Anna, Hertel, Karen, Young, Nancy J.
Formato:	Recurso educativo Open Access
Lenguaje:	en
Publicado:	2006
Materias:	Strategic Planning Graduate Students User Satisfaction (Information) Benchmarking Library Services Surveys Scores Academic Libraries Statistical Analysis Higher Education
Acceso en línea:	Acceder al recurso
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

Ejemplares similares

Graduate Students Library Satisfaction Survey: Miller F. Whittaker Library, South Carolina State University.
por: Agingu, Beatrice O., et al.
Publicado: (1998)

Materials Availability in Small Libraries: A Survey Handbook. Occasional Paper Number 149.
por: Wiemers, Eugene, Jr.
Publicado: (1981)

Exploring the Relationship between Patron Type, Carnegie Classification, and Satisfaction with Library Services: An Analysis of LibQUAL+® Results
por: Guder, Christopher S.
Publicado: (2012)

Using Localized Survey Items to Augment Standardized Benchmarking Measures: A LibQUAL+[TM] Study
por: Thompson, Bruce, et al.
Publicado: (2006)

Information Literacy and Research-Intensive Graduate Students: Enhancing the Role of Research Librarians
por: Harrington, Marni R.
Publicado: (2009)

An Investigation of Affect of Service Using a LibQUAL[Superscript +[TM]] Survey and an Experimental Study
por: Roy, Abhik, et al.
Publicado: (2012)

Concurrent Validity of LibQUAL+[TM] Scores: What Do LibQUAL+[TM] Scores Measure?
por: Thompson, Bruce, et al.
Publicado: (2005)

"Zones of Tolerance" in Perceptions of Library Service Quality: A LibQUAL+[TM] Study.
por: Cook, Colleen, et al.
Publicado: (2003)

Innovative United Kingdom Approaches To Measuring Service Quality.
por: Winkworth, Ian
Publicado: (2001)

Graduates in Academic Libraries: A Survey of Past Students of the Post-Graduate School of Librarianship and Information Studies, Sheffield University, 1964/65-1970/71
por: Roberts, Norman
Publicado: (1973)

Performance Measures, Benchmarking and Value.
por: McGregor, Felicity
Publicado: (2000)

Getting More Value from the LibQUAL+® Survey: The Merits of Qualitative Analysis and Importance-Satisfaction Matrices in Assessing Library Patron Comments
por: Detlor, Brian, et al.
Publicado: (2015)

Benchmarking Reference Desk Service in Academic Health Science Libraries: A Preliminary Survey.
por: Robbins, Kathryn, et al.
Publicado: (2001)

The First Non-Traditional Doctor of Pharmacy Graduates: Their Perceptions of Library Services
por: Kupferberg, Natalie, et al.
Publicado: (2005)

Service at San Jose State University: Survey of Document Availability.
por: Whitlatch, Jo Bell, et al.
Publicado: (1978)

How Many Dimensions Does It Take To Measure Users' Perceptions of Libraries?: A LibQUAL+Study.
por: Thompson, Bruce, et al.
Publicado: (2001)

Library Resources and Services: A Cross-Disciplinary Survey of Faculty and Graduate Student Use and Satisfaction.
por: Maughan, Patricia Davitt
Publicado: (1999)

Reading Minds: Adding Value to Services at the State Library of New South Wales.
por: Burgess, Kerrie, et al.
Publicado: (2000)

Psychometric Properties of Scores from the Web-based LibQUAL+ Study of Perceptions of Library Service Quality.
por: Cook, Colleen, et al.
Publicado: (2001)

"Check This out": Assessing Customer Service at the Circulation Desk
por: Long, Dallas
Publicado: (2012)

Total Quality Management in Information Services. Information Services Management Series.
por: St. Clair, Guy
Publicado: (1997)

Measuring Consortium Impact on User Perceptions: OhioLINK and LibQUAL+[TM]
por: Gatten, Jeffrey N.
Publicado: (2004)

Are Students Keeping Up with the E-Book Evolution? Are E-Books Keeping Up with Students' Evolving Needs? Distance Students and E-Book Usage, a Survey
por: Brahme, Maria, et al.
Publicado: (2012)

On-Premises Library versus Google-Like Information Gateway Usage Patterns: A LibQUAL+[R] Study
por: Thompson, Bruce, et al.
Publicado: (2007)

Information Management: Survey of Readership in Public Patent Libraries.
por: Bank, H.
Publicado: (1979)

Understanding Library-Anxious Graduate Students.
por: Onwuegbuzie, Anthony J., et al.
Publicado: (1998)

Customer Expectations: Concepts and Reality for Academic Library Services.
por: Millson-Martula, Christopher, et al.
Publicado: (1995)

Technology: Graduate Student 2.0--Distance Education
por: Breakstone, Elizabeth
Publicado: (2007)

Faculty Perception of Information Control Using LibQUAL+[TM] Indicators
por: Kayongo, Jessica, et al.
Publicado: (2008)

LibQUAL+ and the Community College Library
por: Johnson, Wendell G.
Publicado: (2007)

Leveraging Competitive Intelligence for Successful Marketing of Academic Library Services
por: Iwu-James, Juliana, et al.
Publicado: (2020)

Characteristics and Careers of Past Post-Graduate Diploma Students of the Department of Library and Archival Studies, University of Ghana, Legon, 1981/82-1987/88.
por: Alemna, A. A.
Publicado: (1991)

Questioning LibQUAL+[TM]: Expanding Its Assessment of Academic Library Effectiveness
por: Edgar, William B.
Publicado: (2006)

Scaling Users' Perceptions of Library Service Quality Using Item Response Theory: A LibQUAL+ [TM] Study
por: Wei, Youhua, et al.
Publicado: (2005)

Information Literacy for Advanced Users: A German Perspective
por: Kohl-Frey, Oliver
Publicado: (2007)

Identifying the Resources and Service Needs of Graduate and Professional Students: The University of Iowa User Needs of Graduate Professional Series.
por: Barton, Hope, et al.
Publicado: (2002)

CMSU Library Usage: Telephone Survey Results.
por: Wales, Barbara, et al.
Publicado: (1997)

Users' Hierarchical Perspectives on Library Service Quality: A "LibQUAL+" Study.
por: Cook, Colleen, et al.
Publicado: (2001)

What They Are Telling Us: Library Use and Needs of Traditional and Non-Traditional Students in a Graduate Social Work Program
por: Ismail, Lizah
Publicado: (2009)

Higher-Order Factor Analysis as a Score Validity Evaluation Tool: An Example with a Measure of Perceptions of Library Service Quality.
por: Cook, Colleen, et al.
Publicado: (2000)