Pomerantz, J., Mon, L., & McClure, C. R. (2008). Evaluating Remote Reference Service: A Practical Guide to Problems and Solutions.
Chicago Style (17th ed.) CitationPomerantz, Jeffrey, Lorri Mon, and Charles R. McClure. Evaluating Remote Reference Service: A Practical Guide to Problems and Solutions. 2008.
MLA (9th ed.) CitationPomerantz, Jeffrey, et al. Evaluating Remote Reference Service: A Practical Guide to Problems and Solutions. 2008.
Warning: These citations may not always be 100% accurate.