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| Main Authors: | , , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2008
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ792913 |
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| _version_ | 1867181618359173120 |
|---|---|
| author | Pomerantz, Jeffrey Mon, Lorri McClure, Charles R. |
| author_facet | Pomerantz, Jeffrey Mon, Lorri McClure, Charles R. Pomerantz, Jeffrey Mon, Lorri McClure, Charles R. |
| collection | Education Resources Information Center |
| contents | Evaluating Remote Reference Service: A Practical Guide to Problems and Solutions Pomerantz, Jeffrey Mon, Lorri McClure, Charles R. Reference Services Libraries Library Science Librarians Evaluation Data Collection This paper identifies key methodological issues affecting quality of data in the evaluation of remote reference services. Despite a growing number of studies in this area, no comprehensive effort has been made to identify potential problems and suggest solutions. The strategies proposed in this paper offer practical ways in which libraries can improve the overall quality and usefulness of data gathered in remote reference evaluation studies. (Contains 46 notes.) |
| format | Recurso educativo Open Access |
| id | eric_EJ792913 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2008 |
| record_format | eric |
| spellingShingle | Evaluating Remote Reference Service: A Practical Guide to Problems and Solutions Pomerantz, Jeffrey Mon, Lorri McClure, Charles R. Reference Services Libraries Library Science Librarians Evaluation Data Collection Evaluating Remote Reference Service: A Practical Guide to Problems and Solutions Pomerantz, Jeffrey Mon, Lorri McClure, Charles R. Reference Services Libraries Library Science Librarians Evaluation Data Collection This paper identifies key methodological issues affecting quality of data in the evaluation of remote reference services. Despite a growing number of studies in this area, no comprehensive effort has been made to identify potential problems and suggest solutions. The strategies proposed in this paper offer practical ways in which libraries can improve the overall quality and usefulness of data gathered in remote reference evaluation studies. (Contains 46 notes.) |
| title | Evaluating Remote Reference Service: A Practical Guide to Problems and Solutions |
| topic | Reference Services Libraries Library Science Librarians Evaluation Data Collection |
| url | https://eric.ed.gov/?id=EJ792913 |