How Well Do You Know Your Clients?: International Students' Preferences for Learning about Library Services

Fuente: ERIC Institute of Education Sciences
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Auteurs principaux: Sackers, Nicole, Secomb, Bess, Hulett, Heather
Format: Recurso educativo Open Access
Langue:en
Publié: 2008
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author Sackers, Nicole
Secomb, Bess
Hulett, Heather
author_facet Sackers, Nicole
Secomb, Bess
Hulett, Heather
Sackers, Nicole
Secomb, Bess
Hulett, Heather
collection Education Resources Information Center
contents How Well Do You Know Your Clients?: International Students' Preferences for Learning about Library Services Sackers, Nicole Secomb, Bess Hulett, Heather Academic Libraries Library Services Foreign Students Use Studies User Needs (Information) Foreign Countries Student Surveys College Students Student Attitudes International onshore students are a significant and growing population within many Australian universities. Most research into international students' experience of academic libraries has hitherto focused on satisfaction ratings or the cultural and language issues experienced with academic libraries. In 2006 the La Trobe University Library conducted a survey to discover international students' preferences regarding library services and methods of communication. It also looked at how the Library could enhance their learning experiences. The survey process is described, its findings discussed, and the resulting recommendations as to how academic libraries and librarians can best service this expanding client group are presented. (Contains 9 tables and 9 notes.)
format Recurso educativo Open Access
id eric_EJ814335
institution ERIC Institute of Education Sciences
language en
publishDate 2008
record_format eric
spellingShingle How Well Do You Know Your Clients?: International Students' Preferences for Learning about Library Services
Sackers, Nicole
Secomb, Bess
Hulett, Heather
Academic Libraries
Library Services
Foreign Students
Use Studies
User Needs (Information)
Foreign Countries
Student Surveys
College Students
Student Attitudes
How Well Do You Know Your Clients?: International Students' Preferences for Learning about Library Services Sackers, Nicole Secomb, Bess Hulett, Heather Academic Libraries Library Services Foreign Students Use Studies User Needs (Information) Foreign Countries Student Surveys College Students Student Attitudes International onshore students are a significant and growing population within many Australian universities. Most research into international students' experience of academic libraries has hitherto focused on satisfaction ratings or the cultural and language issues experienced with academic libraries. In 2006 the La Trobe University Library conducted a survey to discover international students' preferences regarding library services and methods of communication. It also looked at how the Library could enhance their learning experiences. The survey process is described, its findings discussed, and the resulting recommendations as to how academic libraries and librarians can best service this expanding client group are presented. (Contains 9 tables and 9 notes.)
title How Well Do You Know Your Clients?: International Students' Preferences for Learning about Library Services
topic Academic Libraries
Library Services
Foreign Students
Use Studies
User Needs (Information)
Foreign Countries
Student Surveys
College Students
Student Attitudes
url https://eric.ed.gov/?id=EJ814335