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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2009
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ825063 |
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Table of Contents:
- Using Text Messages to Communicate with Patrons Konshak, Peter Computers Public Libraries Computer Uses in Education Users (Information) Synchronous Communication Telecommunications Electronic Equipment Word Processing Information Systems Web Sites Information Technology Text messaging is an ideal communications method for libraries, which often want to send short, concise messages to their patrons near and far. Uses for text messaging in libraries include reminders about items' due dates, hold pickup notices, program reminders, and even short messages of content. Some libraries are already using text messaging for reference functions, and others are integrating and experimenting with notices and other possibilities. In this article, the author provides a brief explanation of the technology followed by several examples of how text messaging has been integrated into the Carmel Clay Public Library, where he serves as computer technology services manager.