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1. Verfasser: Furlong, Katherine
Format: Recurso educativo Open Access
Sprache:en
Veröffentlicht: 2009
Schlagworte:
Online-Zugang:https://eric.ed.gov/?id=EJ831236
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author Furlong, Katherine
author_facet Furlong, Katherine
Furlong, Katherine
collection Education Resources Information Center
contents Loosening up and Letting Go: Circulating Technology in Support of a Merged Organization Furlong, Katherine Library Personnel College Libraries Educational Technology Liberal Arts Technical Support Library Services Library Equipment Organizational Change Lafayette College is an undergraduate, private liberal arts and engineering school in Easton, Pennsylvania. In 2005, Lafayette rededicated its newly renovated library, complete with shared library/instructional technology facilities and a media studio. As originally envisioned, instructional technology (ITech) would have its own separate service desk within the library to circulate and service equipment. Microphones, FireWire drives, keyboards, cameras, cables, splitters, hubs, camcorders, tripods,and digital audio recorders were all part of the ITech multimedia mix. When the ITech service desk was finally opened, the library staff members faced a dilemma: What should they do when a student insisted on returning a valuable piece of equipment after hours? They were not trained with the procedures of the ITech service desk. The ITech service desk was open 72 hours a week while the library as a whole was open 104 hours a week. In this article, the author describes how the Lafayette College Library decided to merge its two service desks.
format Recurso educativo Open Access
id eric_EJ831236
institution ERIC Institute of Education Sciences
language en
publishDate 2009
record_format eric
spellingShingle Loosening up and Letting Go: Circulating Technology in Support of a Merged Organization
Furlong, Katherine
Library Personnel
College Libraries
Educational Technology
Liberal Arts
Technical Support
Library Services
Library Equipment
Organizational Change
Loosening up and Letting Go: Circulating Technology in Support of a Merged Organization Furlong, Katherine Library Personnel College Libraries Educational Technology Liberal Arts Technical Support Library Services Library Equipment Organizational Change Lafayette College is an undergraduate, private liberal arts and engineering school in Easton, Pennsylvania. In 2005, Lafayette rededicated its newly renovated library, complete with shared library/instructional technology facilities and a media studio. As originally envisioned, instructional technology (ITech) would have its own separate service desk within the library to circulate and service equipment. Microphones, FireWire drives, keyboards, cameras, cables, splitters, hubs, camcorders, tripods,and digital audio recorders were all part of the ITech multimedia mix. When the ITech service desk was finally opened, the library staff members faced a dilemma: What should they do when a student insisted on returning a valuable piece of equipment after hours? They were not trained with the procedures of the ITech service desk. The ITech service desk was open 72 hours a week while the library as a whole was open 104 hours a week. In this article, the author describes how the Lafayette College Library decided to merge its two service desks.
title Loosening up and Letting Go: Circulating Technology in Support of a Merged Organization
topic Library Personnel
College Libraries
Educational Technology
Liberal Arts
Technical Support
Library Services
Library Equipment
Organizational Change
url https://eric.ed.gov/?id=EJ831236