Understanding University Library Users' Mistreatment of Books

Fuente: ERIC Institute of Education Sciences
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Autori principali: Perez, Carmen, Cuadrado, Manuel, Cervera, Amparo
Natura: Recurso educativo Open Access
Lingua:en
Pubblicazione: 2009
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author Perez, Carmen
Cuadrado, Manuel
Cervera, Amparo
author_facet Perez, Carmen
Cuadrado, Manuel
Cervera, Amparo
Perez, Carmen
Cuadrado, Manuel
Cervera, Amparo
collection Education Resources Information Center
contents Understanding University Library Users' Mistreatment of Books Perez, Carmen Cuadrado, Manuel Cervera, Amparo Vandalism Books College Libraries Universities Use Studies Attitudes Punishment Crime Prevention Marketing This paper analyses university library users' attitudes towards book vandalism in order to develop a basis for intervention. Using a customer oriented approach data was collected from users who attended an academic library exhibition on vandalized books at a University campus. Respondents were asked both for their reactions to the vandalism as well as to suggest measures to solve this problem. Punishment and surveillance were most frequently mentioned as preventative measures although users also recognized the utility of the exhibition in increasing awareness of book mutilation. Further implications of social marketing for libraries are also discussed. (Contains 7 tables.)
format Recurso educativo Open Access
id eric_EJ834314
institution ERIC Institute of Education Sciences
language en
publishDate 2009
record_format eric
spellingShingle Understanding University Library Users' Mistreatment of Books
Perez, Carmen
Cuadrado, Manuel
Cervera, Amparo
Vandalism
Books
College Libraries
Universities
Use Studies
Attitudes
Punishment
Crime Prevention
Marketing
Understanding University Library Users' Mistreatment of Books Perez, Carmen Cuadrado, Manuel Cervera, Amparo Vandalism Books College Libraries Universities Use Studies Attitudes Punishment Crime Prevention Marketing This paper analyses university library users' attitudes towards book vandalism in order to develop a basis for intervention. Using a customer oriented approach data was collected from users who attended an academic library exhibition on vandalized books at a University campus. Respondents were asked both for their reactions to the vandalism as well as to suggest measures to solve this problem. Punishment and surveillance were most frequently mentioned as preventative measures although users also recognized the utility of the exhibition in increasing awareness of book mutilation. Further implications of social marketing for libraries are also discussed. (Contains 7 tables.)
title Understanding University Library Users' Mistreatment of Books
topic Vandalism
Books
College Libraries
Universities
Use Studies
Attitudes
Punishment
Crime Prevention
Marketing
url https://eric.ed.gov/?id=EJ834314